Personal Assistant

Plexal; London Borough of Hackney; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Annual bonus

Pension up to 10%

Private healthcare

Life assurance

Critical illness cover

25 days holiday + bank holidays

Volunteering day

Job summary

Plexal is seeking a proactive Personal Assistant in London to provide day-to-day organizational and administrative support to the Senior Leadership Team, including the COO, CPO and CFO. You will manage diaries, travel, correspondence and coordination across internal teams and external clients.

You will play a strategic and operational role, helping drive executive efficiency, improve processes and support high-priority company initiatives while maintaining discretion and professionalism in a

Qualifications

• Proven experience supporting C-suite or senior leadership teams.
• Excellent written and verbal communication skills.
• Strong organizational abilities with multitasking in a fast-paced environment.
• Discretion handling confidential information.

Responsibilities

• Diary and inbox management across multiple time zones.
• Coordinate high-level internal and external meetings.
• Screen emails and draft responses.
• Book travel, accommodation and logistics.
• Process expenses and raise purchase orders.
• Prepare basic documents and correspondence.
• Act as a key point of contact for senior stakeholders.
• Build relationships internally and externally.
• Handle sensitive information with discretion.
• Liaise with internal teams to support priorities.
• Ensure deadlines and commitments are met.
• Track key actions and follow-through.
• Support event planning, internal meetings and team away days.
• Improve processes and systems for executive efficiency.
• Support company-wide initiatives or projects.

Skills

Calendar management

Stakeholder management

Travel coordination

Email planning

Discretion

Tools

Outlook

Teams

SharePoint

OneDrive

Microsoft Office

Job description

As a Personal Assistant, you will provide day-to-day organisational and administrative support to members of the Senior Leadership Team including the Chief Operating Officer, Chief People Officer and Chief Financial Officer. This will include diary and travel management, relationship building and communication, to both internal teams and external clients and customers. This role will play a key role strategically and operationally in supporting the SLT in leading the Plexal team.

What You'll Do

Diary and inbox management

• Manage complex calendars using Outlook/Teams, ensuring effective scheduling across time zones and priorities
• Coordinate high-level internal and external meetings
• Screen emails and draft responses

Administrative support

• Book travel, accommodation, and logistics
• Process expenses and raise purchase orders
• Prepare basic documents and correspondence

Stakeholder management

• Act as a key point of contact for senior stakeholders
• Build strong relationships internally and externally
• Handle sensitive information with discretion

Coordination

• Liaise with internal teams to support priorities
• Ensure deadlines and commitments are met
• Track key actions and ensure follow-through
• Support event planning, internal meetings and team away days

Operational oversight

• Improve processes and systems for executive efficiency
• Support company-wide initiatives or projects

Other requirements:

• Business travel across Plexal sites may be required
• This role may require Security Clearance ( See more on clearance eligibility. )

• Strong organisational skills with the ability to manage multiple priorities and projects simultaneously
• Confidence to seek out information across the business and push back on conflicting priorities
• Discretion with sensitive and confidential information
• Excellent written and verbal communication skills, with the ability to interact effectively with C-level executives and stakeholders
• Strong problem-solving skills and the ability to make decisions in a fast-paced environment.
• Proficient in Microsoft Office Suite, specifically:
• Microsoft Outlook, Teams and Calendar management tools
• SharePoint and OneDrive for document management

Who You Are

• Self-motivated and highly organised
• Ability to thrive in ambiguous scenarios
• Ability to work in a high-pace environment
• Willing to learn and develop

Why us?

We thrive in a dynamic and fast-paced work environment dedicated to empowering innovators. We embrace individuals who leverage technology and creativity to tackle our greatest challenges head-on. We strongly advocate for maintaining a harmonious work-life balance, our goal is to ensure every member of our team can authentically be themselves and live their best lives. We firmly believe that innovation and creativity flourish when we cultivate a diverse workforce, comprising highly skilled individuals with a wide range of perspectives to contribute.
In return we will offer you:

• Salary: £35,000 up to £40,000 depending on skills and experience
• Annual bonus scheme
• A generous pension scheme (with a company contribution of up to 10%)
• Private healthcare, life assurance and critical illness cover
• 25 days holiday plus bank holidays
• Volunteering day

Plexal is an equal opportunities employer and we actively encourage applicants from individuals from all backgrounds. We are a Disability Committed employer and are willing to make reasonable adjustments throughout the recruitment process.

About us

Plexal is the innovation and growth company helping to strengthen the UK’s technology capabilities through collaboration.
With teams in London, Manchester and Cheltenham, we work closely with government, industry, startups and academia to drive economic growth and reinforce national security.
Founded by Delancey in 2017, Plexal delivers four core services: creating workspaces for innovators, running innovation programmes and consultancy, building regional tech clusters and helping SMEs scale strategically.
By closing the gap between early-stage and established organisations – across the public and private sectors at home and abroad – we’ve impacted over 1,200 businesses, added £731m to the UK economy and helped create 9,400 jobs.
Headquartered at Here East on the Queen Elizabeth Olympic Park, Plexal partners with organisations including the Department for Science, Innovation and Technology, the National Cyber Security Centre, Airbus, Amazon, Barclays Eagle Labs, Google Cloud, TfL, The Alan Turing Institute and the University of Oxford.