Personal Assistant

Williams Lea; Leeds; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Private Medical Insurance

Cycle-to-work scheme

Life Assurance

Job summary

Williams Lea is seeking a Senior Personal Assistant to provide high‑level administrative support across multiple leaders and teams in a fast‑paced, confidential environment. You will manage complex diaries, coordinate travel, handle calls and correspondence, and maintain precise records.

The role is fully onsite during probation and becomes hybrid after probation, with 3 days from home and 2 days in the office. Strong organisational skills, attention to detail, and discretion are essential.

Qualifications

• Experience providing high‑level administrative support to multiple leaders.
• Ability to manage complex, changing diaries and travel itineraries.
• Discretion handling confidential information and communications.

Responsibilities

• Manage multiple complex diaries with accuracy and priority.
• Arrange internal and external meetings, logistics and virtual formats.
• Plan domestic and international travel itineraries and expenses.
• Support document production, formatting, and reporting materials.
• Maintain accurate records and CRM data; provide cover where needed.

Skills

Diary management

Travel planning

Stakeholder management

Calendar coordination

Confidential handling

Remote work readiness

Tools

Microsoft Office

Job description

Senior Personal Assistant - FloatSalary: £30,000 per annum, depending on experienceLocation: Leeds LS10Contract: Permanent, full timeShifts: 37.5 hours per week, Mon-Fri 9am-5:30pm, 1-hour unpaid lunchWork model: Fully onsite during probation. After probation, the role is hybrid: 3 days from home and 2 days in the office.Williams Lea is looking for a Senior Personal Assistant to join our team!Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-embedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.Purpose of the RoleThe Floating Personal Assistant role provides exceptionally high-level, administrative and organisational support across multiple leaders and teams. Operating with precision, structure, and reliability, the role requires the ability to manage complex and frequently changing diaries, coordinate intricate multi‑stop travel itineraries, and respond rapidly to shifting priorities without compromising accuracy.A successful Floating PA will demonstrate rigorous attention to detail, consistently high performance, strong judgement, and the ability to thrive in a fast‑paced, confidential, and internationally focused environment. Experience within private equity or financial services is highly beneficial, as is the ability to support multiple stakeholders simultaneously with professionalism, clarity, and dependable execution.Key ResponsibilitiesManage multiple complex diaries with accuracy, foresight, and adaptabilityCoordinate internal and external meetings, including logistics and virtual arrangementsPlan and manage intricate domestic and international travel itineraries.Provide rapid, precise responses to shifting prioritiesHandle calls, correspondence, and confidential information professionallyServe as a reliable point of contact for stakeholders across time zonesPrepare expenses, documents, reports, and communication materialsMaintain highly accurate records, filing systems, and CRM informationSupport document production, formatting, and quality controlCollaborate with wider teams, offering cover and support where requiredUphold high standards of organisation, structure, and consistencyKey CompetenciesDemonstrated PA experience supporting multiple stakeholdersExceptional accuracy, organisation, and attention to detailStrong time management and ability to stay calm under pressureAdvanced proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)Comfort working remotely while remaining connected and communicativeAbility to anticipate needs and take proactive actionPersonal AttributesHighly structured, dependable, and consistent performerNimble, adaptable, and confident navigating last‑minute changesStrong interpersonal skills; a collaborative team playerSolutions‑driven mindset with sound judgementDiscreet, trustworthy, and capable of handling sensitive informationUsing AI in your applicationWe’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.Rewards and BenefitsWe believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.Life AssurancePrivate Medical InsuranceDental InsuranceHealth AssessmentsCycle-to-work schemeDiscounted gym membershipsReferral SchemeYou will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!Equality and DiversityThe Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [e-mail](we do not accept applications to this email address).View our Privacy Notice https://www.williamslea.com/privacy-statement