Personal Assistant

Aldermore Bank PLC; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading financial institution in the UK is looking for a Personal Assistant to provide dedicated support to the Executive Team. In this role, you will manage diaries, handle travel logistics, and facilitate effective communication within the leadership team. The ideal candidate will possess exceptional organization skills, a calm demeanor under pressure, and the ability to build strong relationships at all levels.

Qualifications

• Ability to juggle multiple priorities.
• Deliver accurate, high-quality work under pressure.
• Handle sensitive information with discretion.

Responsibilities

• Coordinate meetings and manage diary effectively.
• Handle travel logistics and process expenses.
• Filter correspondence and prioritize messages.
• Support leadership team meetings with agendas and logistics.
• Build strong relationships with stakeholders.

Skills

Exceptional organisation and time-management skills

Strong attention to detail

Calm and effective under pressure

Confident communicator and relationship-builder

Flexible and proactive

Job description

Aldermore Group – why we exist

Let us tell you a bit about us

We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it.

We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their start-ups; we give first-timers a leg-up on to the property ladder; we open up the lending market to many; and thousands of customers choose MotoNovo Finance every week to buy their next car, van or motorbike.

This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.

Let us tell you a bit about the opportunity

The Personal Assistant role is a key part of how we deliver for our colleagues every day. You’ll provide dedicated, high-impact support to our Executive Team—this could mean working with two ExCo members, up to four Directors, or a combination of both.

What will your day look like?

• Own diary management —coordinate meetings, protect time, set priorities, and ensure all facilities and resources are in place.
• Handle all travel and logistics , including booking accommodation and processing expenses in line with Aldermore policy.
• Manage and prioritise correspondence —filter calls and emails, highlight urgent items, and keep leaders focused on what matters most.
• Coordinate and support leadership team meetings , ensuring agendas, actions, and logistics run smoothly.
• Work seamlessly with PAs across the Group , providing cover, sharing knowledge, and operating as a strong virtual team.
• Build strong relationships with direct reports, key stakeholders, and external partners to enable effective collaboration.

What do we expect from you?

• Exceptional organisation and time-management skills , with the ability to juggle multiple priorities and ensure nothing slips through the cracks.
• Calm and effective under pressure , thriving in a fast-paced environment.
• Strong attention to detail , delivering accurate, high-quality work every time.
• Absolute discretion and confidentiality , handling sensitive information with professionalism and trust.
• Confident communicator and relationship-builder , able to liaise effectively at all senior levels.
• Flexible, proactive, and self-driven , adapting to change and using your initiative to keep things moving.