Personal Adviser

Wiltshire Career Site; Chippenham; Hybrid; GBP 34,000 - 36,000; Full time

Job summary

Wiltshire Council is recruiting a Personal Advisor within the Children in Care Team. The role involves direct work with young people aged 16–25, managing your own caseload and providing advice, information and support to both the young people and colleagues.

You will build strong partnerships with key agencies to coordinate responses and ensure vulnerable care-leavers receive appropriate services. A commitment to safeguarding and inclusion is essential.

Qualifications

• Experience of working directly with children, young people and families.
• Good knowledge of assessment processes and supporting young people into adulthood.
• Ability to manage competing caseload demands and maintain accurate plans and records.

Responsibilities

• Provide advice, information and support to young people and colleagues.
• Manage a personal caseload and work collaboratively with key agencies to coordinate care.
• Maintain accurate plans, reports and records to support care-leavers and vulnerable young people.

Skills

Caseload management

Child & family work

Assessment knowledge

Record keeping

Job description

Salary:£34,434- £36,363 per annum

Hours per week:37 hours

Temporary/Fixed term:12 months

Interview date:14th of September 2026

Are you passionate about making a positive impact on the lives of young people? If so, we have an exciting opportunity for you to join our Children in Care Team as a Personal Advisor.

Our children in care team which sit within care and placement services, provide a direct service to young people (16–25-year-olds) preparing to leave care and those who have left care and are living in the community.

As a personal advisor, you will be responsible for working directly with young people. Having your own caseload, you will provide advice, information and support to both young people and colleagues. Developing close and effective working relationships with key agencies will be essential to facilitate a co-ordinated response to the needs of care-leavers and vulnerable young people.

We are looking for someone enthusiastic who ideally has experience of working directly with children, young people and families. You will have a good knowledge of the assessment process and supporting young people into adulthood. The ability to remain organised, and maintain accurate plans, reports and records is essential. You should be equipped with the ability to manage competing caseload demands and have a strong and genuine commitment to championing the needs of vulnerable children and young people.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Leanne Dicks, Locality Team Manager/Co-ord at [e-mail]

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While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

If you have applied for this role within the last six months, you do not need to reapply. Your application will remain on file and will be considered.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.