Personal Adviser

Wiltshire Council; Chippenham; Hybrid; GBP 34,000 - 36,000; Full time

Job summary

Wiltshire Council is seeking a Personal Advisor to join the Children in Care Team in Chippenham. You will manage your own caseload, providing advice, information and support to care-leavers aged 16–25 as they prepare to live independently.

You will build strong links with key agencies to coordinate responses, maintain accurate plans and records, and champion the needs of vulnerable children and young people.

Qualifications

• Experience of working directly with children, young people and families.
• Knowledge of the assessment process and supporting young people into adulthood.
• Ability to maintain accurate plans, reports and records.
• Ability to manage competing caseload demands and champion the needs of vulnerable children.

Responsibilities

• Work directly with young people, with your own caseload, providing advice, information and support.
• Develop close and effective working relationships with key agencies to coordinate a response to needs.

Skills

Experience with children & families

Caseload management

Organisational skills

Job description

Job Description

Salary: £ 34,434- £ 36,363 per annum

Hours per week: 37 hours

Temporary/Fixed term: 12 months

Interview date: 14th of September 2026

Are you passionate about making a positive impact on the lives of young people? If so, we have an exciting opportunity for you to join our Children in Care Team as a Personal Advisor.

Our children in care team which sit within care and placement services, provide a direct service to young people (16-25-year-olds) preparing to leave care and those who have left care and are living in the community.

As a personal advisor, you will be responsible for working directly with young people. Having your own caseload, you will provide advice, information and support to both young people and colleagues. Developing close and effective working relationships with key agencies will be essential to facilitate a co-ordinated response to the needs of care-leavers and vulnerable young people.

We are looking for someone enthusiastic who ideally has experience of working directly with children, young people and families. You will have a good knowledge of the assessment process and supporting young people into adulthood. The ability to remain organised, and maintain accurate plans, reports and records is essential. You should be equipped with the ability to manage competing caseload demands and have a strong and genuine commitment to championing the needs of vulnerable children and young people.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Leanne Dicks, Locality Team Manager/Co-ord at [e-mail]

Application criteria

While we welcome applications from job seekers who require skilled worker sponsorship, we are not able to issue a defined certificate of sponsorship due to limitations in our sponsorship capacity.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.