Permanent Contrat - Assistant Store Manager - LONDON

AMI PARIS; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury fashion brand in London is seeking an Assistant Store Manager to oversee store operations and sales teams. Candidates should have management experience in high-end fashion, excellent customer service skills, and fluency in English and Italian. This position offers the opportunity to join a caring team focused on customer satisfaction and brand values.

Benefits

Fast-growing and caring fashion house

Rewarding experience

Supportive and passionate team

Qualifications

• Solid management and sales experience in high-end fashion.
• Excellent interpersonal skills and cheerful demeanor.
• Strong sense of customer service and teamwork.

Responsibilities

• Manage sales teams to achieve targets.
• Monitor store KPIs and report to managers.
• Ensure application of retail processes and customer service standards.

Skills

Management experience

Sales techniques

Interpersonal skills

Teamwork

Customer service

Fluency in Italian

Fluency in English

Job description

Overview

AMI is looking for its new Assistant Store Manager for our store located in Wardour street. Immerse yourself in our relaxed and authentic world, with complete wardrobes filled with timeless basics, inspired by the unique and effortless elegance of Paris, by joining this brand-new team. s.

The assistant store manager assists and supports the store manager. He is involved in all store operations in order to achieve the sales targets while ensuring customer service. He is also the privileged contact for the sales teams.

TEAM MANAGEMENT

• Direct management of sales teams, motivation and coaching on the floor in order to achieve targets,
• Motivates sales teams on a daily basis, developing the AMI corporate culture in order to guarantee a harmonious and motivating work environment

DRIVING SALES

• Monitoring of store and team KPIs in order to achieve qualitative and quantitative targets
• Participation with the store manager in the recruitment of the team
• Direct reporting to the store manager and the retail manager when the store manager is absent
• Management of store schedules in the absence of the store manager
• Ensures the application of retail processes in the store

CUSTOMER RELATIONS

• Ensures customer service meets “AMI service in store” standards to guarantee the best service
• Development of customer loyalty and customer file
• Actively participate in all CRM operations in store

OPERATIONS MANAGEMENT

• Guarantees the application of VM standards and is responsible for the general condition of the store
• Monitoring stocks, deliveries, stock output, loans, defective, transfers, cycle counting, pending delivery …
• Active participation in the store’s annual stock take.
• Lead daily briefs in collaboration with the store manager
• Stock management to ensure that sales potential is maximized
• Supervise cash operations

REQUIRED PROFILE

• You have solid management and sales experience in the high-end ready-to-wear sector and are familiar with sales techniques.
• You are cheerful, dynamic, committed, and have excellent interpersonal skills.
• You enjoy teamwork and are results-oriented. You have a strong sense of customer service and enjoy meeting customer needs.
• You have a strong sense of fashion and a good understanding of the sector and its trends.
• Fluency in Italian and English is essential, and another language is a real asset.
• Starting date: ASAP

WHY JOIN

• Join a fast-growing and caring fashion house.
• Have a rewarding experience in a brand that promotes "Friendly Luxury."
• Join a stimulating and passionate team.