Peripatetic Outreach Worker

Norfolk County Council; Norwich; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Health and wellbeing services

Flexible working: flexi-time, part‑tim

Remote and hybrid working - dependant

Norfolk Rewards discounts program

Blue Light card for workers

Relocation expenses (where applicable)

Pension scheme and life assurance

Expense advances for travel

Job summary

Norfolk County Council is seeking a Peripatetic Outreach Worker for the New Roads Service in Norwich. You will provide intensive, child-focused support to young people and families at risk, delivering flexible, outcome-focused interventions and preparing high-quality assessments and risk plans.

Requirements include experience with children and families, understanding of safeguarding, a full driving licence, and the ability to work outside normal hours.

Qualifications

• You will ideally hold an NVQ Level 3 in Residential Childcare (or equivalent), or be willing to achieve this qualification following appointment.
• Experience working with children, young people and families is welcomed.
• Understanding child development and challenges facing vulnerable young people is required.
• Ability to communicate effectively and build trust with a wide range of people.
• Safeguarding and promoting the welfare of children and young people is essential.
• Must hold a full driving licence and have daily access to a vehicle.

Responsibilities

• Build meaningful relationships with children, young people and families.
• Deliver creative, flexible and outcome-focused interventions.
• Provide practical and emotional support during times of crisis.
• Assess strengths, risks and needs, helping families develop sustainable solutions.
• Complete high-quality assessments, reports and risk management plans.
• Work collaboratively with a range of professionals and agencies.
• Provide support outside normal office hours, including evenings and weekends when required.

Skills

Experience with children, young people

Family support experience

Communication and relationship skills

Calm and professional under pressure

Adaptable and independent working

Safeguarding and welfare focus

Observational and problem-solving

Driving licence and vehicle access

Education

NVQ Level 3 in Residential Childcare (or equivalent)

Job description

Peripatetic Outreach Worker – New Roads Service (Children’s Services)

Location: Norwich. Salary: £33,119 to £34,811 per annum plus weekend enhancements and sleep in payments. Contract: Permanent Contract. Working hours: 37 hours per week.

About the Role

As a Peripatetic Outreach Worker, you will provide intensive, child-focused support to young people and families who are experiencing crisis, at risk of family breakdown, or on the edge of care. Your work will help prevent children entering care, support family reunification, and promote long-term stability and positive outcomes. Working across homes, communities and partner agencies, you will:

• Build meaningful relationships with children, young people and their families.
• Deliver creative, flexible and outcome-focused interventions.
• Provide practical and emotional support during times of crisis.
• Assess strengths, risks and needs, helping families develop sustainable solutions.
• Complete high-quality assessments, reports and risk management plans.
• Work collaboratively with a range of professionals and agencies.
• Provide support outside normal office hours, including evenings and weekends when required.

About You

We are looking for someone who:

• Has experience working with children, young people and families.
• Understands child development and the challenges facing vulnerable young people.
• Can communicate effectively and build trust with a wide range of people.
• Remains calm and professional in challenging situations.
• Is adaptable, resourceful and able to work independently.
• Is committed to safeguarding and promoting the welfare of children and young people.
• Has strong observational, assessment and problem-solving skills.
• Is passionate about helping families achieve lasting positive change.
• Holds a full driving licence and has daily access to a vehicle.

Qualifications and Experience

You will ideally hold an NVQ Level 3 in Residential Childcare (or equivalent), or be willing to achieve this qualification following appointment. We also welcome candidates with relevant experience and knowledge gained through working with children, young people and families.

What We Offer

• A rewarding opportunity to make a genuine difference in the lives of children and families.
• Comprehensive training and development opportunities.
• Supportive supervision and professional development.
• The chance to work within a passionate, multi-agency service focused on achieving the best outcomes for young people.

Important Information

• This role involves working flexibly, including evenings, weekends, bank holidays and occasional sleep-in duties.
• Regular travel is required, and you may be expected to transport children and young people as part of your role.
• An enhanced DBS check is required.
• We would also welcome applicants from all backgrounds and believe in equality and diversity.

Contact

For an informal discussion please contact Gemma Gallagher, Deputy Manager (Alternative Provisions) - 01603-306174

Benefits of Working for Norfolk County Council

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need.
• Financial benefits such as:
• 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

Recruiter and Application Information

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Application Deadlines

Redeployment closing date: 6 October 2026 at 23:55

All other applicants closing date: 13 October 2026 at 23:55