Performance Marketing Campaign Manager

JR United Kingdom; Telford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global tech brand is seeking a Performance Marketing Campaign Manager to lead chat-based sales and engagement campaigns across multiple digital channels. The role focuses on optimizing chat interactions and analyzing performance data, requiring a blend of creativity and data-driven decision-making.

Qualifications

• Over 3 years of experience in digital chat or messaging campaigns.
• Creative and data-driven mindset.
• Excellent stakeholder management skills.

Responsibilities

• Plan and execute chat campaigns for flagship product launches.
• Collaborate with teams to create personalized messaging.
• Optimize chat scripts to enhance conversions.

Skills

Digital chat campaigns

Performance marketing

Stakeholder management

Personalization

Tools

LivePerson

Sprinklr

Zendesk

Job description

Performance Marketing Campaign Manager

Location:

Chertsey, Surrey (Hybrid)

Client:

Cornucopia IT Resourcing

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Performance Marketing Campaign Manager

Our client is seeking a Conversational Commerce Campaign Manager to lead chat-based sales and engagement campaigns across digital channels such as web chat, apps, and WhatsApp for a leading global tech brand.

Responsibilities:

1. Plan and execute chat campaigns supporting flagship product launches across Europe.
2. Collaborate with CRM, product, and content teams to create personalized messaging.
3. Optimize chat scripts and sales flows to enhance conversions and upsell opportunities.
4. Train chat agents with best practices, tools, and insights.
5. Analyze performance data and customer feedback to improve campaigns continually.

Skills Needed:

• Over 3 years of experience in digital chat or messaging campaigns (e.g., LivePerson, Sprinklr, Zendesk).
• Creative and data-driven mindset, with experience in personalization and performance marketing.
• Excellent stakeholder management skills for collaboration across European markets.
• Curious, commercial, and customer-first approach.

Bonus points for experience working with sales agents, chat automation, or European marketing campaigns.