Performance Marketing Campaign Manager

JR United Kingdom; Shrewsbury; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading tech brand is seeking a Performance Marketing Campaign Manager to spearhead chat-based sales across digital channels like web chat and WhatsApp. This hybrid role emphasizes creative, data-driven strategies to enhance customer engagement and drive sales conversions across Europe.

Qualifications

• 3+ years of experience in digital chat or messaging campaigns.
• Creative and data-led mindset with experience in performance marketing.
• Strong stakeholder management skills.

Responsibilities

• Plan and deliver chat campaigns for product launches across Europe.
• Analyse performance data and customer feedback to improve engagement.
• Train chat agents on best practices.

Skills

Digital chat or messaging campaigns

Personalisation

Performance marketing

Stakeholder management

Customer-first approach

Tools

LivePerson

Sprinklr

Zendesk

Job description

Performance Marketing Campaign Manager

Location:

Shrewsbury, United Kingdom

Client:

Cornucopia IT Resourcing

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Performance Marketing Campaign Manager

Chertsey, Surrey (Hybrid)

Our client is looking for a Conversational Commerce Campaign Manager to lead chat-based sales and engagement campaigns across key digital channels like web chat, apps, and WhatsApp for a leading global tech brand.

What You’ll Do:

• Plan and deliver chat campaigns that support flagship product launches across Europe
• Work with CRM, product, and content teams to create proactive, personalised messaging
• Optimise chat scripts and sales flows to drive conversions and upsell opportunities
• Train chat agents with best-practice tools and insights
• Analyse performance data and customer feedback to continuously improve

Skills Needed

• 3+ years’ experience in digital chat or messaging campaigns (e.g., LivePerson, Sprinklr, Zendesk)
• A creative and data-led mindset, with experience in personalisation and performance marketing
• Excellent stakeholder management skills – collaborating with teams across various European markets
• A curious, commercial, and customer-first approach

Bonus points for: Experience working with sales agents, chat automation, or European marketing campaigns!