Performance Marketing Campaign Manager

JR United Kingdom; Plymouth; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

A leading global tech brand is seeking a Performance Marketing Campaign Manager to spearhead chat-based sales campaigns across digital channels. This role involves collaboration with content and CRM teams to optimize engagement and drive conversions, ensuring a data-driven approach to performance marketing.

Qualifications

• At least 3 years of experience in digital chat or messaging campaigns.
• Experience with LivePerson, Sprinklr, Zendesk preferred.
• Familiarity with performance marketing strategies.

Responsibilities

• Plan and execute chat campaigns for product launches across Europe.
• Collaborate with multiple teams to develop personalized messaging.
• Optimize chat scripts to enhance conversions.
• Train chat agents on best practices.
• Analyze data and customer feedback for improvements.

Skills

Experience in digital chat or messaging campaigns

Creative mindset

Data-driven mindset

Stakeholder management skills

Customer-first approach

Job description

Performance Marketing Campaign Manager

Location:

Chertsey, Surrey (Hybrid)

Client:

Cornucopia IT Resourcing

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Performance Marketing Campaign Manager

Our client is seeking a Conversational Commerce Campaign Manager to lead chat-based sales and engagement campaigns across digital channels such as web chat, apps, and WhatsApp for a leading global tech brand.

Responsibilities:

1. Plan and execute chat campaigns supporting flagship product launches across Europe.
2. Collaborate with CRM, product, and content teams to develop personalized messaging.
3. Optimize chat scripts and sales flows to enhance conversions and upselling.
4. Train chat agents using best-practice tools and insights.
5. Analyze performance data and customer feedback for continuous improvement.

Skills Needed:

• At least 3 years of experience in digital chat or messaging campaigns (e.g., LivePerson, Sprinklr, Zendesk).
• Creative and data-driven mindset, with experience in personalization and performance marketing.
• Strong stakeholder management skills for collaboration across European markets.
• Curious, commercial, and customer-first approach.

Bonus points for experience with sales agents, chat automation, or European marketing campaigns.