Performance Manager - Project Services

Vertiv Group Corporation; Bedford; On-site; GBP 65,000 - 90,000; Full time

Job summary

Vertiv Group Corporation is seeking a Performance Manager in Bedford to drive financial, operational, and compliance performance across regions. You will partner with regional and EMEA leadership to align with strategic goals and deliver governance-backed insights.

You will own regional dashboards, coordinate governance routines, and support data-driven decision-making with strong analytical and leadership skills. 25% travel is required.

Qualifications

• Experience in capacity planning, workforce management, or service operations in a multinational environment.
• Strong leadership with experience engaging remote or cross-functional teams.
• Excellent analytical and problem-solving abilities.
• Proficiency with workforce planning tools and scheduling systems.
• Experience in service delivery or field operations is highly desirable.
• Fluent in English; additional European languages are a plus.

Responsibilities

• Lead collaboration with regional leaders to identify, track, and accelerate Variable Contribution Margin improvements.
• Monitor financial performance across monthly, quarterly, and annual cycles; analyze variances and assess risks.
• Oversee operational performance against contractual deliverables, project milestones, and PMV completion.
• Support scenario analysis, business reviews, and deep-dives to enable data-driven decision-making.
• Become fully conversant with P&Ls and drive continuous improvement in how they are operated.
• Track Service Operating Model metrics, ensuring governance tool adoption and issue resolution.
• Facilitate governance routines and performance reviews, highlighting trends and escalation needs.
• Partner with functional leaders to standardize governance practices.
• Monitor EHS KPIs, flag concerns, and drive corrective actions.
• Integrate EHS performance into regional scorecards and governance reviews.
• Own regional performance dashboards and trackers; develop standardized reporting packs.
• Identify trends and improvement opportunities across performance domains.
• Foster a culture of continuous improvement and standardize processes.
• Collaborate with stakeholders to prioritize and monitor improvement initiatives.
• Provide coaching on performance tools and governance disciplines.
• Act as a trusted advisor to regional and EMEA leadership, delivering insights and recommendations.
• Communicate performance results, risks, and opportunities clearly.
• Build strong relationships to drive alignment and joint ownership of outcomes.

Skills

Analytical thinking

Leadership

Data analytics

Stakeholder management

English fluent

Tools

Workforce planning tools

Scheduling systems

Job description

POSITION SUMMARY

The Performance Manager plays a critical role in driving financial, operational, and compliance performance across multiple regions. This role partners closely with regional and EMEA leadership to ensure alignment with strategic goals, foster continuous improvement, and deliver actionable insights through robust governance and analytics.

RESPONSIBILITIES

Financial & Operational Performance

• Lead collaboration with regional leaders to identify, track, and accelerate Variable Contribution Margin (VCM) improvements.
• Monitor financial performance across monthly, quarterly, and annual cycles; analyze variances and proactively assess risks.
• Oversee operational performance against contractual deliverables, project milestones, and PMV (Performance Measurement & Verification) completion.
• Support scenario analysis, business reviews, and deep-dives to enable data-driven decision-making.
• Become fully conversant with P&L’s, drive continual improvement for the way the P&L’s are operated.

Governance & Service Operating Model

• Track Service Operating Model metrics, ensuring consistent governance tool adoption and disciplined issue resolution.
• Facilitate tiered governance routines and performance reviews, highlighting trends and areas requiring escalation.
• Partner with functional leaders (e.g., Service Operations, EHS, Finance, HR) to standardize governance practices.

EHS & Compliance Performance

• Monitor Environmental, Health & Safety (EHS) KPIs, flag concerns, and drive corrective actions.
• Promote a safety-first culture through cross-regional best practices and continuous improvement.
• Integrate EHS performance into regional scorecards and governance reviews.

Insights, Reporting & Analytics

• Own regional performance dashboards and trackers, ensuring data integrity and transparency.
• Develop standardized reporting packs covering financial, operational, and EHS metrics.
• Identify trends and improvement opportunities across performance domains.

Continuous Improvement & Best Practice

• Foster a culture of continuous improvement by identifying efficiency gains and standardizing processes.
• Collaborate with stakeholders to prioritize and monitor improvement initiatives.
• Support capability building through coaching on performance tools and governance disciplines.

Stakeholder Engagement & Communication

• Act as a trusted advisor to regional and EMEA leadership, providing insights and recommendations.
• Ensure consistent communication of performance results, risks, and opportunities.
• Build strong relationships to drive alignment and joint ownership of outcomes.

QUALIFICATIONS AND EXPERIENCE

• Proven experience in capacity planning,workforce management, or service operations in a multinational environment.
• Strong leadership skills with experience engaging with remote or cross-functional teams.
• Excellent analytical and problem-solving abilities.
• Proficiency in workforce planning tools and scheduling systems.
• Experience in service delivery or field operations is highly desirable.
• Experience of P&L working is desirable
• Fluent in English; additional European languages are a plus.

TRAVEL TIME REQUIRED

• 25%

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