Performance Manager (Children's Social Care)

Leicestershire County Council; East Midlands, Leicester; Hybrid; GBP 42,000 - 47,000; Full time

Job summary

An established industry player is seeking a skilled Performance Manager to join their Business Intelligence Service. This role offers a unique opportunity to support children's social care through data analysis and performance management. You will work closely with colleagues to enhance service delivery and ensure compliance with statutory requirements. The ideal candidate will possess a strong background in managing complex datasets and will be proficient in tools like Tableau. If you are passionate about using data to drive decisions and improve services, this role is perfect for you.

Qualifications

• Significant experience with children's social care data and statutory return frameworks.
• Excellent IT skills and ability to learn new software quickly.

Responsibilities

• Provide performance and business intelligence support for strategic planning.
• Improve data quality and complete statutory returns.

Skills

Data Management

Performance Analysis

Problem Solving

Communication Skills

Attention to Detail

Education

Degree in Relevant Subject

Equivalent Experience

Tools

Tableau

Mosaic

Microsoft Office

Job description

Organisation: Leicestershire County Council

Work location: County Hall, Glenfield, Leicestershire, LE3 8RA

Worker category: Hybrid worker

Salary: £42,498 - £46,344 per annum (pro-rata for part-time)

Working hours: 37 hours per week

Contract type: Fixed term for 12 months

Closing date: Sunday 1st June 2025

This is a rare and exciting opportunity to work in the Business Intelligence Service of Leicestershire County Council. We are looking to recruit a skilled Performance Manager to join our successful children's social care business intelligence team supporting statutory returns/performance requirements on a fixed term contract.

About the role

Working as part of a large and innovative Business Intelligence Service, liaising closely with colleagues across the council, you will help provide performance and business intelligence support for strategic planning, service delivery and statutory data requirements relating to Children's Social Care.

We are looking for anenthusiastic individual, ideally educated to degree level (or equivalent experience), who is able to work under pressure and who has experience of working with and managing staff in a business intelligence or a performance management environment, with a keen interest in supporting services to use data as evidence for decision making.

Experienced in working with large and complex datasets and presenting analysis using a variety of IT packages, you will have excellent IT skills and proven ability to learn new packages as well as knowledge of relevant specialist software - particular knowledge of Tableau (or similar visualisation packages) and case management systems such as Mosaic would be an advantage, although training will be provided to the successful candidate.

Your work will involve supporting the provision of high-quality children's social care data and business intelligence analysis, improving data quality, completing statutory returns and providing expert knowledge and guidance on these aspects of performance management, providing support for Ofsted inspections and supporting senior managers and commissioners to improve services for children and families.

About you

To apply for this post, you must:

• Have significant experience of working with children's social care data, in particular the technical knowledge of statutory return frameworks and experience of line management/matrix management of performance analysts delivering children's social care statutory returns
• ADegree (or equivalent) level in a relevant subject OR equivalent level of relevant experience
• Excellent IT skills (including in Microsoft packages) as well as good literacy and numeracy skills and demonstrable effective problem-solving skills
• Experience of managing and analysing data from database to dashboard (e.g. producing charts tables, maps, dashboards and use of statistical/analytical techniques including extracting data from systems, understanding database relationships and basic knowledge of data joins) as well as experience of managng projects to successful delivery
• Experience of presenting data and information using a variety of IT packages and knowledge of specialist software that underpins the team's work areas - particular knowledge of Tableau (or similar visualisation packages) would be an advantage as would be the ability to learn new packages
• Care and concern for the accuracy of information and evidence of attention to detail in working methods
• Good presentation, written and verbal communication skills, good interpersonal skills and good organisational skills with the ability to work as part of a team as well as on your own initiative (including working from home)

You must also have an understanding of, and commitment to, equality, diversity and inclusion.

In addition, we expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.

Reasonable adjustments will be considered for applicants with a disability.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site.

For more information or an informal discussion, please contact:

Paula Forster, Team Leader, Children and Families Business Intelligence

Telephone: [phone]

Email: [e-mail]

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services, we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the About You' section above including your specific experience of working with children's social care statutory returns data. For more information, see the How to Apply section on our career site.