Performance Intelligence & Assurance Leader

Anglian Water Services; Huntingdon; On-site; GBP 65,000 - 89,000; Full time

Benefits offered by this job

Bonus scheme

Private healthcare

Competitive pension scheme

Up to 26 days annual leave

Flexible benefits

Job summary

Anglian Water Services is seeking a Performance Insights Assurance Manager to lead the performance, insight, assurance and continuous improvement agenda across the IMRDS Alliance. You will work with senior leaders and operational teams to establish trusted performance frameworks and deliver data-driven insights to enable informed decisions.

This is a high-visibility role combining strategic thinking, governance, and stakeholder management to drive improvements, mitigate risks, and embed a

Qualifications

• Significant experience in performance management, business assurance, reporting, or operational intelligence environments.
• Experience developing KPI frameworks, governance processes, and performance reporting structures.
• Strong analytical skills with experience transforming complex datasets into actionable business intelligence.
• Experience leading continuous improvement initiatives using Lean, process improvement, or operational excellence methodologies.
• Proven ability to identify business risks and drive mitigating actions through data-led insights.
• Experience working with reporting tools, business intelligence platforms, and enterprise systems.
• Strong understanding of data quality, governance, compliance, and assurance principles.
• Demonstrable experience influencing senior leadership teams and supporting executive-level decision making.
• Experience leading, coaching, and developing high‑performing teams.
• Knowledge of the utilities, infrastructure, engineering, or operational sectors would be advantageous.
• Experience supporting large-scale business transformation, system implementation, or change programmes is desirable.

Responsibilities

• Lead the development and delivery of performance intelligence, risk insight, and management reporting across the IMRDS Alliance.
• Establish, manage, and monitor alliance KPIs, performance measures, and intervention thresholds.
• Provide actionable performance insights and analytics that support proactive decision making and risk mitigation.
• Develop and maintain key risk indicators and performance assurance frameworks.
• Ensure operational performance data is accurate, trusted, timely, and aligned across the wider business.
• Partner with senior leaders to identify opportunities to improve performance, reduce risk, and strengthen governance.
• Deliver performance reporting focused on business priorities, risks, opportunities, and strategic objectives.
• Provide robust challenge and recommendations to improve data compliance, performance management, and operational delivery.
• Lead continuous improvement initiatives across systems, reporting tools, and business processes.
• Identify opportunities for automation and digital innovation to improve efficiency and reporting capabilities.
• Support and influence business change initiatives, system enhancements, and transformation programmes, including SAP-related developments.
• Build strong stakeholder relationships across the alliance, facilitating collaboration and driving a high-performance culture.
• Lead, motivate, develop, and coach team members to maximise performance and capability.

Skills

Strategic thinking

Leadership

Data analytics

Stakeholder management

Influencing

Communication

Problem solving

Data governance

Continuous improvement

Tools

SAP

BI tools

Job description

Anglian Water Services is seeking a Performance Insights Assurance Manager to lead the performance, insight, assurance and continuous improvement agenda across the IMRDS Alliance. You will work with senior leaders and operational teams to establish trusted performance frameworks and deliver data-driven insights to enable informed decisions.

This is a high-visibility role combining strategic thinking, governance, and stakeholder management to drive improvements, mitigate risks, and embed a