Performance and Delivery Manager

Iberdrola; Glasgow; On-site; GBP 50,000 - 70,000; Full time

Job summary

Join a leading company as a Performance and Delivery Manager, overseeing critical supplier relationships and ensuring high-quality delivery of organizational capabilities. Utilize your contract management expertise and analytical skills to drive performance and foster collaborative team environments, contributing to a commitment to renewable energy and net-zero goals.

Benefits

36 days annual leave

Holiday Purchase

Share Schemes

Healthcare benefit options

Electric Vehicle Schemes

Cycle to Work scheme

Life Assurance (4x salary)

Qualifications

• Demonstrable experience in high value contract management.
• Strong business acumen with experience in financial reporting.
• Experience in project management methodologies, preferably agile.

Responsibilities

• Oversee the Managed Learning Services contract and supplier arrangements.
• Manage supplier relationships and ensure effective delivery of training solutions.
• Lead performance reporting of the overall budget for external services.

Skills

Contract management

Supplier relationship management

Budget management

Analytical skills

Stakeholder management

Education

Experience in Learning and HR roles

Job description

Performance and Delivery Manager

Help us create a better future, quicker

ScottishPower are hiring a Performance and Delivery Manager to join our People & Organisation function. Reporting to the Head of Organisational Capability, you’ll be responsible for managing all supplier relationships and contracts on behalf of the Organisational Capability team.

What you’ll be doing

As Performance and Delivery Manager you’ll be accountable for;

• Overseeing the Managed Learning Services contract and framework and managing existing and new specialist supplier arrangements for Cyber skills, Leadership & Talent and other strategic projects.
• All contractual, commercial, compliance and service performance aspects of supplier relationships, ensuring the effective delivery of business training plans and learning solutions through these supplier arrangements.
• Leading on the day-to-day management and performance reporting of the overall external services Organisational Capability team budget, of substantial value.
• Serving as the primary contract for both external and internal stakeholders and establishing, maintaining, and nurturing supplier relationships.

What you’ll bring

If you have demonstrable experience in high value contract management, whilst providing excellent customer and supplier relationship management in a large and complex organisation, then we want to hear from you. Experience in a Learning and / or HR role would be advantageous.

We are looking for candidates who have a delivery focussed mindset, able to balance a varied and challenging workload whilst producing high quality results in demanding timescales. Particularly, candidates with experience overseeing the performance and delivery of training plans, learning solutions, and implementing continuous improvement programs, demonstrating value in service delivery.

You’ll have strong business acumen and experience of budget management and financial reporting to provide meaningful insights for key stakeholders. Experience in project management methodologies would be advantageous, preferably in agile environment. You’ll have strong analytical skills to monitor supplier performance and conduct analysis to drive data-driven decision making.

You’ll be a self-starter who can manage their own performance and lead and motivate teams, fostering a collaborative and productive work environment. You’ll have excellent stakeholder management skills and be able to influence and negotiate at all levels, as well as sound judgement with the ability to determine priorities, managing expectations and risks.

What’s in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

• 36 days annual leave
• Holiday Purchase – perfect your work/life balance with extra annual leave
• Share Schemes
• Payroll Giving and Charity Matched Funding
• Technology Vouchers – save more and spread the cost of your technology purchases
• Electric Vehicle Schemes – to help you transition to green/clean driving
• Cycle to Work scheme and Public Transport Season Ticket Loans
• Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
• Life Assurance (4x salary)
• Access to Savesmart financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [e-mail].