People Systems & Technology Partner

Epassi; Haywards Heath; On-site; GBP 70,000 - 95,000; Full time

Job summary

Epassi is seeking a People Systems & Technology Partner to own and enhance our HiBob-based People technology stack. You will standardize configurations, build scalable workflows, and collaborate with IT and business units to align global standards with local needs.

The role focuses on the technology itself—configuring systems, improving integrations, and delivering automations that reduce manual work while supporting market-specific requirements across Europe.

Qualifications

• HiBob configuration: workflows, permissions, access rights, fields, templates and lifecycle processes.
• Deep HR tech understanding and how systems support the employee lifecycle.
• Experience with system integrations and connected tech ecosystems.
• Translate business requirements into technical solutions; test, implement and roll out changes.
• Nice to have: Jira Service Management; automation tools (Zapier/Make/Workato); APIs & webhooks; change management and global standards.

Responsibilities

• Own the HiBob setup, configurations, workflows and lifecycle processes.
• Design, build and maintain integrations across the tech landscape.
• Develop and monitor automations and improve workflows to reduce manual work.
• Collaborate with People, IT and vendors; ensure adoption of changes.
• Document governance, provide clear system documentation and ownership.

Skills

HiBob experience

HR technology

System integrations

Automation

APIs & webhooks

Change management

Stakeholder collaboration

Analytics & problem solving

Tools

Jira Service Management

Zapier

Make

Workato

Job description

Epassi is Europe's leading digital employee benefits platform. We make employee benefits easy enough that people actually reach for them. An app that's always in your pocket. A network of 100,000+ service providers — gyms, restaurants, culture, transport, wellbeing and more — wide enough to fit every lifestyle, not just the average one. And we actively work to turn passive benefit holders into engaged employees.

36 million employees, 50,000 employers, 100,000+ service providers. Local in nine markets, built on one platform.

The Financial Times has named us one of Europe's fastest-growing companies four years running. Backed by TA Associates and Warburg Pincus.

Epassi — Wellbeing that works.

Are you interested in joining Europe's fastest growing companies? Do you want to impact the wellbeing of millions of employees?

If yes, then keep reading and join us to make an impact in a fast-paced and dynamic environment where you'll play a key role in boosting everyday wellbeing, at home, at work. Everywhere!

Epassi's purpose is to boost everyday well-being. We are a leading provider of employee benefit solutions across Europe. We were established in Finland in 2007, and in 2008 we were the first company to launch a mobile-payable employee benefit payment solution in Europe. Since then, we have consistently grown, diversifying our products and introducing our services into new markets. Epassi has been awarded by the Financial Times as one of the fastest-growing companies in Europe on multiple occasions.

We are currently hiring a People Systems & Technology Partner to be based in one of our European office locations.

Your mission at Epassi

You will own and continuously improve the technology behind our employee experience. With HiBob at the center of our People technology ecosystem, you'll make sure our systems, integrations, automations and workflows are simple, reliable and scalable.

This is not an employee data administration role. Your focus is the technology itself: setting up systems, improving configurations, building workflows and making sure our tools work well together. You'll work with People, IT and the wider business, and as we move from locally designed processes toward a more global approach, you'll help us standardize how we use our systems while supporting necessary market-specific requirements.

Your Responsibilities Will Be

• Owning the technical setup, configuration and continuous improvement of HiBob
• Configuring and maintaining workflows, permissions, access rights, fields, templates and system functionality
• Building and improving employee lifecycle workflows across onboarding, performance, development, grading and offboarding
• Designing, building and maintaining integrations between HiBob and other tools across our technology landscape
• Identifying opportunities for automation and implementing solutions that reduce manual work
• Supporting the setup and continuous improvement of our Jira / Atlassian environment from the People side
• Partnering with IT and other stakeholders on system architecture, access, integrations and technical changes
• Working with external vendors and system providers where needed
• Maintaining clear system documentation, governance and ownership
• Helping establish global standards while ensuring required local differences can still be supported

You’ll Be Successful In This Role If You

• Help us build a People technology landscape that is simple, connected, reliable and scalable
• Configure our systems so they support the business rather than add complexity
• Deliver automations that remove unnecessary manual work and integrations that work reliably
• Implement changes in a structured way that stakeholders adopt
• Evolve our People technology as the organization evolves

What You’ll Be Doing (daily)

• Gathering requirements from People, IT and business stakeholders and turning them into technical solutions
• Configuring, testing and rolling out changes in HiBob and connected tools
• Reviewing existing setups and simplifying areas where complexity has built up over time
• Building and monitoring automations and integrations
• Helping stakeholders understand new workflows, tools and ways of working
• Documenting changes and keeping system governance clear
• Challenging existing setups and finding better ways to use technology

What You Should Bring

• Strong hands-on experience with HiBob, including configuring workflows, permissions, access rights, fields, templates and lifecycle processes
• A strong understanding of HR technology and how systems support the employee lifecycle
• Experience with system integrations and connected technology ecosystems
• Experience translating business requirements into technical solutions, and testing, implementing and rolling out system changes
• Nice to have: Jira, Jira Service Management or other Atlassian products; automation platforms such as Zapier, Make or Workato; APIs and webhooks; change management and adoption; experience in an organization moving from local processes toward global standards

Your Language Profile

Fluent English is required, as it is our bridge language across Epassi.

Your track record:

You have taken ownership of a problem from identification through implementation and improvement, for example by rolling out HR system changes end-to-end, simplifying an overgrown system setup, or delivering automations that measurably cut manual work.

Your Competency Profile

Proactivity: You take initiative, identify opportunities before they become problems, and act with urgency to drive results, improve processes, and achieve goals.

Ownership: You take responsibility from identifying a problem through to implementing and improving the solution.

Structured analytical thinking: You break down complex setups, focus on simplification, and build solutions that scale.

Stakeholder collaboration: You work confidently with People, IT, vendors and business leaders, and help them adopt new ways of working.

Curiosity and pragmatism: You have a genuine interest in technology and automation, and you keep challenging existing setups to find better ones.

Why You Should Join Us

• Be part of an ambitious growth journey and join a global community of driven, bold, entrepreneurial, yet humble Epassians in a company that is constantly evolving.
• Work with a clear purpose, boosting everyday wellbeing, and create a meaningful, positive impact on both individuals and society.
• Thrive in an open and inclusive culture with low hierarchy, where relationships are built on respect, camaraderie, and shared successes and challenges.
• Come as you are. We'll bring out the best in you and support your personal and professional growth.
• Join a fast-growing tech company with a strong financial foundation, offering opportunities to grow and make an impact together with us.
• Benefit from an inspiring and supportive work environment where employee wellbeing is a true priority.
• Contribute to solidifying our position as the number one player in Europe's employee benefit market and help shape the next wave of success.