People Systems HR Support Analyst

Virgin Media Business Ireland; Bradford; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

25 days annual leave (+5)

Wellbeing benefits

Pension matching up to 10%

Volunteer time off

Gym and wellness memberships

Car benefit scheme

Online learning platform

Innovative team

Job summary

Liberty Blume is recruiting a People Systems HR Systems Specialist in Bradford to support HR systems platforms across our Shared Services Centre. You will work with HR and payroll teams to resolve system queries, manage incidents, and drive change requests while ensuring governance, compliance, and reporting.

Occasional travel within the UK is required. We seek candidates with experience in Oracle Fusion, Oracle EBS, and handling large sensitive people data, with strong stakeholder management

Qualifications

• Experience in HR systems support or analyst roles.
• Understanding of end-to-end HR processes.
• Experience with Oracle Fusion and Oracle EBS.
• Experience handling large, sensitive people data.
• Ability to manage workload and priorities.
• Strong stakeholder management and customer service.
• Proficient in data reporting and data manipulation.

Responsibilities

• Respond to HR systems queries and drive resolutions with HR & Oracle teams.
• Manage incidents queue and ensure timely responses within SLAs.
• Generate business requirements and review solution designs with Oracle HCM.
• Provide guidance on Oracle Fusion and Oracle EBS modules.

Skills

HR systems support

End-to-end HR processes

Oracle Fusion

Oracle EBS

Data handling

Stakeholder management

Reporting & data manipulation

Tools

Oracle Fusion

Oracle EBS

Job description

We're hiring a People Systems HR Systems Specialist in Bradford. This is an exciting opportunity for a HR Systems Specialist to support on the successful delivery and ongoing assistance across our HR systems platforms. The role will see the individual working alongside HR and payroll teams & the wider business providing comprehensive support and timely resolution of systems queries & ad-hoc change requests from across the growing number of businesses that are supported by the Liberty Global Shared Services Centre. Sitting within the Enterprise Systems HCM Team, you will work with the HR Support Manager in managing incidents, defining customer requirements and you will ensure the change governance process is followed for any system or process activity. This will be a wide-ranging role covering support needs as necessary and will also include reporting, audit, compliance and change governance process our HR systems platforms. The role will see the individual working alongside HR and Payroll operational teams & the wider business providing comprehensive support and timely resolution of systems queries and ad-hoc change requests from across the growing number of businesses that are supported by the Liberty Global Shared Services Centre. You will be involved in providing 2nd line support for Oracle Fusion. You must be experienced in conforming to Service Level and Support Agreements, Audit, Security and Compliance standards, and maximising customer satisfaction. The role includes occasional travel to UK locations.

What will you be doing?

Responding to specialist HR systems queries and data issues and follow them through to a successful resolution working closely with the People Services and Oracle HCM teams to prioritise systems enhancements driven by continuous improvement activity or systems issues. Daily management of the incident management queue addressing incidents through to a successful resolution ensuring timely responses within service levels to customer requests. Support data uploads between Oracle and external providers Generate business requirement documents that enable efficient and effective solutions to be built and review solution design documents against requirements, collaborating with Oracle HCM teams to ensure they meet customer requirements. Provide guidance on key Oracle Fusion and Oracle EBS modules and other HR systems.

We tend to look for people with:

• Experience within a similar system Support /Analyst role.
• Knowledge of end-to-end HR Processing.
• Experience working with Oracle HR Fusion modules and basic Oracle EBS.
• Experience Working with large data populations and sensitive people data.
• Ability to manage own workload and conflicting priorities.
• Strong stakeholder management and customer service skills.
• Strong skills in reporting and manipulation of data.

What’s in it for you?

• Competitive salary
• 25 days annual leave with the option to purchase 5 more
• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
• Matched pension contribution up to 10%
• 24 hours of paid Volunteer Time Off
• Discounted gym and wellness memberships
• Access to our car benefit scheme
• Access to our online learning platform to continue to develop and grow your career with us
• The chance to join an innovative, fast-paced and passionate team

Who we are:

Liberty Blume is a fast-growing, technology led global business services provider and part of the Liberty Global group. Championing a fresh approach and a curious mindset, we are on a mission to redefine global business services with our technology enabled solutions we deliver efficiency, scale and value. Whether it’s Business, Procurement or Financial Solutions, our team of passionate specialist have perfected an approach that deal with the demands of today and the markets of the future, so our customers stay one step and ahead and unlock the freedom to grow. It is an exciting time to join us on our journey as we continue to grow our services; offering a wide range of opportunities to experienced talent who embrace a culture of change and collaboration. Liberty Blume is part of Liberty Global, one of the world’s leading converged video, broadband and communication companies, with operations in five European countries under the consumer brands Virgin Media, Telenet and UPC. Our growth is creating great opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Privacy Policy

The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively “your data”) will be processed by Liberty Blume as the Controller for the purposes of candidate selection, placement and employment. Your data can also be shared with Liberty Blume plc and/or its majority owned subsidiaries (collectively, the “Liberty Blume”, “we” or “us”) and third party organizations providing recruitment, selection, placement and employment services. Such third parties will use candidate information only in connection with such services, and applicable law. Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted. You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws. If you wish to exercise your privacy rights or if you have any questions about our use of your data or about your privacy rights please contact: [e-mail]