People Solutions Advisor: HR Case & Analytics

European Bank for Reconstruction and Development; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

European Bank for Reconstruction and Development (EBRD) is recruiting for an Associate in People Solutions & Advisory to provide expert HR advice across the employee lifecycle, focusing on health and wellbeing, absence, performance improvement, mediation and employee relations. You will influence decisions, manage complex cases and deliver actionable insights across the organisation.

You will partner with HR Business Partners, Centres of Expertise and external providers, driving policy

Qualifications

• HR advisory experience across employee relations, performance improvement, health and attendance management.
• Experience interpreting and applying HR policy, process, governance and employment-related frameworks.
• Experience working with case management systems and HR technologies.

Responsibilities

• Manage complex health, absence, performance improvement and related employee relations cases from initial assessment through to closure.
• Provide accurate, balanced and risk-aware advice to managers and staff members, in compliance with Bank policies.
• Translate complex policy requirements into practical and accessible manager guidance.
• Identify risks, precedents and broader organisational implications arising from casework and escalated appropriately.
• Support managers through sensitive conversations and challenging staff member situations.
• Maintain fair and objective decision-making balancing employee health and wellbeing with organisational requirements and business needs.
• Ensure all case management records, documentation and audit trails are accurate, complete and maintained within agreed standards.

Skills

HR advisory

Data analysis

Policy interpretation

Stakeholder management

Coaching & training

Vendor management

Tools

Case management systems

HR technologies

Microsoft Office

Job description

European Bank for Reconstruction and Development (EBRD) is recruiting for an Associate in People Solutions & Advisory to provide expert HR advice across the employee lifecycle, focusing on health and wellbeing, absence, performance improvement, mediation and employee relations. You will influence decisions, manage complex cases and deliver actionable insights across the organisation.

You will partner with HR Business Partners, Centres of Expertise and external providers, driving policy