People Services Coordinator - FTC

AO; Bolton; On-site; GBP 25,000 - 35,000; Full time

Job summary

AO is seeking a People Administrator on a 12-month fixed-term contract. You will deliver essential HR services while collaborating with teams to ensure a seamless experience for employees. The role requires strong organizational skills and a background in HR, and contributes to a dynamic team culture.

Benefits

Value Creation Plan: long-term bonus

25 days holidays plus bank holidays

Pension: 5% contribution from you and us

VIP access at the AO Arena

Discounted gym memberships

Onsite spa

Mental health support

Exclusive discounts on products

Enhanced family leave policies

Paid charity days: 2 days annually

Onsite perks: free parking, breakfast, coffee

Qualifications

• Experience in HR/People Services environment working to SLAs.
• Ability to build strong relationships with colleagues.
• Understanding of GDPR provisions relevant to the People Administrator role.

Responsibilities

• Deliver people administration services proactively across all locations.
• Accurately record all employee details, including starters, leavers, and internal moves.
• Onboard new AOers, being their first point of contact.

Skills

Relationship Building

Proficiency in Business Software

Knowledge of GDPR

Tools

Word

Excel

Job description

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AO

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Job Reference:

d247927129f3

Job Views:

20

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

About The Role

The People Services Team at AO is responsible for administering and coordinating activities for AOers (employees) throughout the employment lifecycle, from onboarding to exit. We are trusted for providing a "right first time" experience, being forward-thinking, and excelling in our field.

You will proactively deliver timely and accurate people administration services across all locations, supporting the wider People teams (L&D, reward & recruitment), AOers, and line managers throughout the AO lifecycle.

Please note this is a 12-month fixed-term contract.

We believe in collaboration; all AOers come into the office Monday to Friday to foster better teamwork, creativity, and support, making us more motivated and effective.

Responsibilities

• Deliver people administration services proactively across all locations.
• Be a key contact for people queries, managing the inbox/ticketing system to meet SLAs.
• Accurately record all employee details, including starters, leavers, and internal moves.
• Onboard new AOers, being their first point of contact at the start of their journey.

About You

• Experience in HR/People Services environment working to SLAs.
• Ability to build strong relationships with colleagues and key contacts.
• Proficiency in business software such as Word, Excel, and experience with people systems.
• Understanding of GDPR provisions relevant to the People Administrator role.

About Us

We offer a wide range of appliances and electronics, from washing machines to TVs and laptops. We’re committed to helping our customers and caring for our AOers. We value more than your CV, because together we can achieve extraordinary things.

AOers enjoy numerous benefits, including:

• Our Value Creation Plan: a long-term bonus sharing in our success.
• Holidays: 25 days plus bank holidays, increasing to 27 days after 2 years.
• Pension: 5% contribution from you and us.
• VIP access at the AO Arena with ticket and pre-sale opportunities.
• Health & wellbeing: discounted gym memberships, onsite spa, virtual GP, mental health support.
• Exclusive discounts on our products.
• Enhanced family leave policies.
• Paid charity days: 2 days annually.
• Onsite perks: free parking, breakfast, and coffee.

Note: When updating roles, include the benefits listed above.