People Services Co-ordinator

Bristol Waste Company; West of England; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

BUPA Health Cash Plan

Employee Assistance Programme

Onsite physiotherapist

Cycle to Work scheme

Learning and development opportunities

Reward Gateway discounts

Job summary

Bristol Waste Company is seeking a proactive People Services Coordinator to join our People Team and manage the employee lifecycle from hire to retire.

As the first HR point of contact, you will oversee onboarding, contracts, right-to-work checks, DBS checks, payroll support and GDPR-compliant record-keeping, while developing processes to improve the colleague experience.

Qualifications

• CIPD Level 3 qualified or equivalent HR experience.
• Experience working in an HR, People Services or HR Administration role.
• Knowledge of UK employment law, HR best practice and GDPR.
• Confident using HR systems and managing employee data.
• Highly organised, detail-oriented and able to manage competing priorities.
• Strong communication skills with a customer-focused approach.

Responsibilities

• Coordinate onboarding, contracts, right to work checks and employee set-up on iTrent.
• Manage DBS checks, security screening and employment compliance requirements.
• Support payroll processes, including starters, leavers, contractual changes and family-friendly leave.
• Maintain accurate employee records and ensure GDPR compliance.
• Administer employee benefits, including BUPA Cash Plan, EAP and Reward Gateway.
• Support workforce planning, organisational changes and internal audits.
• Train and guide managers on people processes and onboarding requirements.
• Continuously improve and digitise people processes to enhance the colleague experience.
• Build strong relationships across operational sites and act as a trusted HR support partner.

Skills

HR experience

Organised

Attention to detail

Customer-focused

UK employment law knowledge

GDPR knowledge

HR systems experience

Payroll processes

Education

CIPD Level 3

Tools

iTrent

Job description

Salary: £30,381.41 per annum

Location: Albert Road (you may be required to attend of BWC sites depending on business need)

Hours: Monday - Friday 37.5 hours per week | Hybrid 3 days onsite

We're looking for a proactive and organised People Services Coordinator to join our People Team and help deliver an exceptional employee experience from hire to retire.

As the first point of contact for HR queries, you'll support the full employee lifecycle, ensuring our onboarding, payroll, compliance and people processes run smoothly, accurately and efficiently.

What You'll Do

• Coordinate onboarding, contracts, right to work checks and employee set-up on iTrent.
• Manage DBS checks, security screening and employment compliance requirements.
• Support payroll processes, including starters, leavers, contractual changes and family-friendly leave.
• Maintain accurate employee records and ensure GDPR compliance.
• Administer employee benefits, including BUPA Cash Plan, EAP and Reward Gateway.
• Support workforce planning, organisational changes and internal audits.
• Train and guide managers on people processes and onboarding requirements.
• Continuously improve and digitise people processes to enhance the colleague experience.
• Build strong relationships across operational sites and act as a trusted HR support partner.

About You

• CIPD Level 3 qualified or equivalent HR experience.
• Experience working in an HR, People Services or HR Administration role.
• Knowledge of UK employment law, HR best practice and GDPR.
• Confident using HR systems and managing employee data.
• Highly organised, detail-oriented and able to manage competing priorities.
• Strong communication skills with a customer-focused approach.

Why Join Us?

This is a fantastic opportunity to develop your HR career in a purpose-driven organisation that keeps Bristol moving. You'll join a supportive team, gain exposure to a broad range of people activities, and play a key role in creating a positive experience for colleagues across the business.

What we offer

• 25 days annual leave + 8 bank holidays
• Free BUPA Health Cash Plan and Employee Assistance Programme
• Onsite physiotherapist and Cycle to Work scheme
• Learning and development opportunities with clear progression routes
• Reward Gateway discounts at 900+ retailers
• Employee recognition awards and long service awards

About Bristol Waste Company:

What we do is important – we’re here to keep Bristol, and beyond, clean, and safe.

We do this for our city’s residents, workers, visitors, and businesses. Our work helps deliver Bristol’s sustainability targets in partnership with the council.

Bristol Waste’s commercial operation, where we serve businesses and organisations across the region, is also growing.

Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year.

We want people who share our values and want to work with us to drive our business forward.

Everyone Belongs

We are proud to be an inclusive employer and welcome applications from people of all backgrounds. We value diversity and ensure fair and equal consideration for all candidates.

Ready to make an impact? We'd love to hear from you.