People Services Assistant - 18 Month Contract

Arup; Newcastle upon Tyne; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Profit Share

Job summary

Arup is hiring a People Services Assistant for a fixed-term 18-month contract at our Newcastle office in Tyne and Wear, United Kingdom. The role supports the centralised People Services team with HR administration, data reporting, and advisory services to members, managers, and leaders across the UKIMEA region.

Ideal candidates will have strong organizational skills, experience in HR administration, and proficiency with Microsoft Office; familiarity with HR systems (Oracle) is an advantage.

Qualifications

• Experience in fast-paced administration and HR support is desirable.
• Good knowledge of Microsoft Office (Word, Excel, PowerPoint).
• Excellent organization and ability to meet tight deadlines.

Responsibilities

• Provide HR administration support across the full employee lifecycle.
• Prepare data reports and collaborate with payroll, benefits and other stakeholders.
• Handle onboarding and exit processes and respond to queries on HR policies.

Job description

People Services Assistant - 18 month contract Arup Newcastle, Tyne and Wear, United Kingdom

Joining Arup

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

Arup is the creative force at the heart of many of the world’s most prominent projects in the built and natural environment. Working in more than 140 countries, the firm’s designers, engineers, architects, planners, consultants, and technical specialists work with our clients on innovative projects of the highest quality and impact. As a wholly independent organisation, we are owned in trust for the benefit of our employees and their dependants: with no shareholders or external investors we determine our own business priorities and direction.

The Opportunity

We are looking for a People Services Assistant who will work within the centralised People Services Team providing People Services administration (HR) support to Members, Managers & Leaders across UKIMEA within the Firm including transactions processes and first‑line advice. Our dedicated People Services Assistants are first points of contact providing HR advice, operational and transactional services to Members, Managers and Leaders. With a key focus on member experience and maximising members productivity. This role will be a fixed term 2 year contract role.

Key responsibilities

• Demonstrable process experience and an overall understanding of HR administration of the full employee life‑cycle events i.e salary changes, promotions, family leave, leave of absence etc.
• Preparing various people data reports.
• Working with payroll, pension, benefits, and other various stakeholders.
• New hire administration and on‑on‑boarding
• Conducting exit interviews
• Can respond and process queries on family‑friendly policies and benefits, including first‑line discussions with employees to explain policy and procedure.
• Follow agreed processes and standard operating procedures to ensure consistent service is provided to employees in line with Service Level Agreements (SLA).
• Experience in HR systems, in particular, Oracle
• Contribute to continuous improvements within People Services team with the member experience at heart, question and challenge the traditional way or view

Is this role right for you

• Previous experience within an fast paced administration role, ideally within a People Team shared service centre.
• Good knowledge of Microsoft Office: Word, PowerPoint, Excel and an understanding of people systems an advantage.
• Highly organised and responsive, with ability to work to tight deadlines
• Sees change as an inevitable part of life and adapt to this in a positive way looking at continuous improvements of processes, systems, content and advice in People services.
• Comfortable to challenge and always working to seek ways in which People Services can ‘add value.’
• Excellent communication and interpersonal skills, comfortable collaborating and managing the expectations of a range of internal stakeholders and vendors.
• Able to maintain strong attention to detail in a busy environment.
• Manages sensitive and confidential matters in an appropriate manner

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.