This People Services Advisor role sits in the operational People function at University Hospitals of Morecambe Bay NHS Trust, supporting managers and staff across its hospitals and community sites. The post centres on day-to-day HR advice, coaching managers, and handling complex grievance, disciplinary, performance and absence cases. The postholder works largely independently and is the main point of contact for HR advice, working alongside trade union representatives on organisational change and employee relations. Fit depends on a CIPD qualification or substantial senior HR experience, plus demonstrable knowledge of employment law.
What the job involves
- Advise and support managers through organisational change, keeping an employee-centred approach while meeting Trust objectives on time
- Handle complex grievance, disciplinary, performance and absence cases, advising managers while following policy
- Advise on terms and conditions, national employment legislation, and Trust policies and procedures
- Coach managers daily so they support their teams on HR matters
- Develop managers' and supervisors' people management capability through guidance and training on Trust employment policies
- Act as the main point of contact for HR advice on organisational change, recruitment, employee relations, performance, career planning and case management
- Work in partnership with trade union colleagues to maintain effective employee relations across the Trust
- Ensure employment policies are applied effectively and guide teams to improve their practice
Qualifications
- CIPD post-graduate diploma in HR management, or considerable senior HR experience
Experience
- Evidence of continuous learning and development
- HR experience
- Supervisory experience in an office environment
- Experience of employee relations, employee resourcing, change management, performance management and diversity
- Experience of supporting effective case management
Skills & knowledge
- Knowledge of HR procedures, including recruitment and selection, grievance and discipline, absence, and TUPE
- Excellent, demonstrable knowledge of current employment legislation, case law and good HR practice
Nice to have
- European Computer Driving Licence or equivalent
- Experience in a large, multidisciplinary organisation, NHS or other public sector
- Knowledge of Agenda for Change Conditions of Service
- Experience of partnership working with trade unions