People Services Advisor

Cwm Taf Morgannwg University Health Board; Abercynon; Hybrid; GBP 33,000 - 40,000; Full time

Benefits offered by this job

NHS pension

28 days annual leave (34 with option)

Cycle-to-work

Car lease options

Enhanced maternity/paternity leave

In-house learning and career pathways

Flexible hours and location options

Wellbeing services

Welsh lessons

Blue Light discounts

Starbucks discounts

Job summary

Cwm Taf Morgannwg University Health Board is recruiting a People Services Advisor to join the People Directorate in a hybrid work setting across CTM sites. You will support the delivery of professional HR services, coach managers, and contribute to change projects within a collaborative, data-informed environment.

The role offers flexible hours, a strong learning pathway in HR, and access to NHS pension, generous leave, and wellbeing benefits.

Qualifications

• Degree in Human Resource Management or equivalent knowledge and experience.
• Associate CIPD membership and Level 5 CIPD qualification.
• Working knowledge of employment legislation and ACAS codes of practice.

Responsibilities

• Support Senior People Services Advisors and Leaders in delivering a comprehensive range of HR services.
• Coach managers and staff on employment relations and policy interpretation.
• Deliver online and face-to-face learning interventions to build policy understanding.
• Support organisational change projects and HR solutions across the directorate.

Skills

Employment legislation knowledge

ACAS Codes of Practice familiarity

Welsh Speaking & Listening

Education

Degree in HR Management or equivalent

Associate CIPD

Level 5 CIPD

Job description

Cwm Taf Morgannwg University Health Board

People Services Advisor

The closing date is 23 November 2026

Are you ready to be part of a dynamic team focused on modern, responsive and people-centred HR services within a hybrid model?

Our People Services function is looking for an experienced and forward-thinking Advisor to join our established team at Cwm Taf Morgannwg University Health Board. If you are passionate about delivering compassionate, high-quality HR services and thrive in a collaborative, data-informed environment, we'd love to hear from you.

The People Services Advisor is an important and integral member of the People Directorate. They will support the Senior People Services Advisors and People Services Leaders in the delivery of a comprehensive range of professional proactive and reactive people activities and services across the Health Board. This will require them to use their generalist people knowledge, skills and experience, to coach and support managers and staff, as appropriate, in respect of a diverse range of employment relation matters.

The role currently supports hybrid working with a mixture of working from home, the office and various Health Board sites across the CTM portfolio with a high degree of autonomy in managing your own schedule within core working hours.

Main duties of the job

A day in the life of a People Services Advisor is fast-paced, varied and draws upon your professional credibility, integrity and drive to make a difference. You will regularly participate in activities with a high degree of autonomy which offer you the chance to:

• Use and develop your technical employee relations skills to solve problems and provide best practice advice in people management processes.
• Contribute to the design, testing and adoption of new people related technology and digitalisation opportunities, which will modernise our people practices and approaches and inform compassionate decision making.
• Support scope, design and delivery of new HR products and services which address real needs across our teams.
• Deliver on-line and face to face learning interventions to build confidence amongst our colleagues in the application of people policies and discretionary decision making.
• Support our strategic People Directorate colleagues in the delivery of organisational change projects and HR solutions designed to meet our ambitious people priorities.

This post is a fixed term/secondment for 12 months to cover maternity leave. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

We listen, learn, and improve

We treat everyone with respect

We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Working for CTM, youll enjoy:

28 days of annual leave (rising to 34) plus the option to buy up to 10 extra days.

An NHS pension with a 23.7% employer contribution.

Travel schemes, including cycle-to-work and car lease options.

Family benefits: enhanced maternity/paternity leave and crche facilities.

In-house learning and career pathways across HR.

Flexible hours and location options, including home, team base, and onsite work.

A supportive team shaping the future of people services.

Access to wellbeing services, free Welsh lessons, Blue Light discounts, and 50% off at onsite Starbucks cafes

This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to use Welsh in routine workplace situations, such as greeting customers, answering calls, responding to routine enquiries, providing information, arranging appointments and taking messages. Have a look at our Croeso Candidate booklet below for more information.

Person Specification

Knowledge

• Working knowledge and understanding of relevant employment legislation, including ACAS Codes of Practice.
• Welsh Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above

Qualifications and/or Knowledge

• Degree in Human Resource Management or relevant subject or equivalent knowledge and experience gained by working in the profession.
• Associate Member of CIPD
• Level 5 CIPD

Experience

• Experience of applying and operating standard people policy, processes and practices e.g. disciplinary, grievance, capability, sickness absence management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board

£32,557 to £39,631 a yearper annum, pro rata'd if part time