People Services Administrator - (PSA.2)

Gist; Basingstoke; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

20% M&S discount on select items

25 days annual leave + bank holidays

Pension plan and life cover

Job summary

Gist is seeking a passionate People Shared Services Administrator to keep HR operations running smoothly from onboarding to offboarding. You will handle contracts, right-to-work checks and maintain accurate records in our HR system, while supporting queries from staff and managers.

You’ll work in a fast-paced HR environment, with a hybrid policy and occasional travel to our Chineham head office in Basingstoke. Strong data protection and employment law knowledge are essential.

Qualifications

• Experience in HR administration or a People Shared Services environment.
• Strong understanding of HR processes, particularly contract administration and right-to-work checks.
• Excellent attention to detail and organisational skills; ability to manage competing priorities.
• Confident communicator who can build relationships with colleagues and stakeholders.

Responsibilities

• Manage HR administration across the employee lifecycle.
• Prepare and issue contracts, offer letters and employee documentation.
• Complete and maintain right-to-work checks, ensuring compliance and accuracy.
• Keep employee records accurate and up to date on our HR System.
• Act as a point of contact for employees and site-based managers.
• Respond to and resolve HR queries through our shared services helpdesk.
• Support audits, compliance and process improvements.
• Keep up to date with changes in employment law and HR best practice.
• Identify opportunities for improvements within the team.

Skills

Organised

Attention to detail

Communication

Data handling

Tools

Workday

SuccessFactors

Microsoft Office

Job description

At Gist, we're proud to be part of the M&S Group, the logistics engine behind M&S Food.

From our distribution centres to our transport operations and support functions, we connect people, technology and expertise to ensure the right products reach the right stores at the right time.

As we continue to invest in our people, technology and network, there's never been a more exciting time to join Gist and help shape the future of food logistics.

The Opportunity

Our People Shared Services team have an exciting opportunity where you will make every employee experience count!

We are looking for a passionate People Shared Services Administrator, where you will play a key role in keeping our HR operations running smoothly, supporting colleagues from onboarding through to offboarding, while making sure our processes are accurate, compliant and efficient.

This is a fantastic opportunity for someone who enjoys working in a fast-paced HR environment and takes pride in their work!

What you'll be doing

Reporting into the People Shared Services Manager you will be responsible for:

• Manage HR administration across the employee lifecycle.
• Prepare and issue contracts, offer letters and employee documentation.
• Complete and maintain right-to-work checks, ensuring compliance and accuracy.
• Keep employee records accurate and up to date on our HR System.
• Act as a point of contact for employees and site-based managers.
• Respond to and resolve HR queries through our shared services helpdesk.
• Support audits, compliance and process improvements.
• Keep up to date with changes in employment law and HR best practice.
• Identify opportunities for improvements within the team.

What we're looking for

To be successful in your application you will be organised, accurate and confident working with sensitive employee information, with previous experience in HR administration or a People Shared Services environment, with a strong understanding of HR processes, particularly contract administration and right-to-work checks.

You will have excellent attention to detail, strong organisational skills and the ability to manage competing priorities. You will also be a confident communicator who can build positive relationships with colleagues and stakeholders, while working effectively both independently and as part of a collaborative team.

You will have experienced in using Microsoft Office, particularly Word, Excel and Outlook, and previously have had experience to HR systems such as Workday, SuccessFactors or equivalent. You will have a strong understanding of data protection, confidentiality and employment legislation, particularly right-to-work compliance.

While we offer a hybrid working policy, we would expect this individual to be flexible in travelling to operations or our head office in Chineham, Basingstoke at least once or twice a week.

If you're organised, people-focused and enjoy making HR processes work better, we'd love to hear from you.

Role details:

Salary: Up to £35,000 per annum

Hours: Monday to Friday, 9am to 5pm.

Location: Midlands, South, or Chineham based.

What's in it for you?

As well as a competitive salary, you'll benefit from:

• 20% M&S discount on most things from furniture, fashion and food
• 25 days' annual leave plus bank holidays (rising with length of service)
• Discounted rates on healthcare cash plan
• Attractive annual bonus scheme, based on M&S performance and personal objectives
• Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary)
• Amazing perks and discounts via our App to major restaurants and retailers
• Access to a wide range of wellbeing support - including our Employee Assistance Programme
• A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development
• Cycle to work scheme

Why Gist?

When you join Gist, you're joining a business that plays a critical role within the M&S Group.

You'll have the opportunity to influence meaningful change, work alongside experienced leaders and contribute to one of the UK's leading food supply chains.

Our culture is built around our values of being Progressive, Accountable, Collaborative and Ethical, creating an environment where people are trusted, supported and encouraged to grow.

Whether you're leading a site operation, delivering transformation or shaping future strategy, your work will make a real difference.

Our commitment to inclusion

At Gist, we believe our differences make us stronger.

We're committed to building an inclusive workplace where everyone feels valued, respected and able to succeed. We welcome applications from people of all backgrounds, experiences and perspectives.

If you require any reasonable adjustments at any stage of our recruitment process, please let us know. We'll work with you to ensure you have the support you need.