People Relations Partner

Klipboard; South Yorkshire; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Klipboard in the United Kingdom is seeking an experienced HR professional to provide regional employee relations and policy support across its teams. The role also involves creating and rolling out HR policies, handling complex employee disputes, and coordinating global mobility and travel paperwork in line with visa and work-permit requirements.

You will operate in a flexible hybrid policy, collaborate with People Partners, Reward, and leaders across the region to improve engagement, retention,

Qualifications

• HR qualification or equivalent experience.
• Proven experience in a HR role with strong employee relations focus.
• Significant knowledge of labour/employment law within your region.
• Proficient with Microsoft Office, Word, Excel & PowerPoint.
• Maintain high levels of confidentiality.
• Good attention to detail and accuracy.
• Understand impact of change on employees.
• Excellent communication, inter-personal, coaching and influencing skills.
• Flexible attitude; experience in a matrix/global business is advantageous.

Responsibilities

• Manage, tracking and support on long-term absence cases.
• Manage, tracking and resolution of employee relations issues, investigations, consultations, disciplinaries, grievances, conduct, competency, appeals, complaints and the like.
• Support the business with the successful integration of employees within newly acquired business.
• Advise on regional best practice and employment law.
• Create, review, assist and roll out HR policies, processes and procedures.
• Advise on employee disputes.
• Coach managers and employees on performance management.
• Drive, collaborate and support on initiatives to improve employee engagement, retention and morale.
• Escalate complex or high-risk employee issues to People Business Partners, as required.
• Coordinate global mobility and global travel paperwork, ensuring visa/work permit requirements are met and records updated.
• Liaise with Reward regarding health and wellbeing initiatives.

Skills

HR qualification

Employee relations

Labour law knowledge

MS Office

Confidentiality

Attention to detail

Change impact

Communication

Flexibility

Education

Recognised HR qualification/accreditation

Tools

Microsoft Office

Job description

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world.

With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America.

Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Key Responsibilities

Using your expertise in regional law and best practice you will be supporting, Employees, Managers and People Business Partners within their defined region(s).

Duties Include

• Management, tracking and support on long-term absence cases.
• Management, tracking and resolution of employee relations issues, investigations, consultations, disciplinaries, grievances, conduct, competency, appeals, complaints and the like.
• Supporting the business with the successful integration of employees within newly acquired business.
• Advising other members of the People Team and the business on regional best practice and employment law.
• Creating, reviewing, assisting and rolling out HR policies, processes and procedures.
• Advising on employee disputes.
• Coaching managers and employees on performance management.
• Driving, collaborating and supporting on initiatives to improve employee engagement, retention and morale.
• Escalate complex or high-risk employee issues to People Business Partners, as required.
• Working alongside the People Business Partners to coordinate global mobility and global travel activities, ensuring paperwork is completed in line with legal requirements for visas, work permits or similar documents. Including the update of information held by government or official agencies and renewals.
• Liaising with Reward with regard to any health and wellbeing initiatives, as required.

Any other duties as requested by the Head of People Operations commensurate with the role.

Skills, Knowledge And Experience

• Recognised Human Resources Qualification/Accreditation or equivalent experience
• Proven experience of working within a HR role with a strong employee relations element/focus
• Significant, up-to-date knowledge of best practice and labour/employment law within your required region(s)
• Proficient with Microsoft Office, in particular Word, Excel & PowerPoint
• Possess high levels of confidentiality
• Good attention to detail and accuracy
• An understanding of the impact of change on employees
• Excellent communication, inter-personal, coaching and influencing skills
• Flexible attitude
• Experience of working within a matrix, global or complex business structure would be advantageous

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!