People Relations Partner

Klipboard; Leeds; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Flexible hybrid work policy

Job summary

Klipboard is seeking an HR Manager/Office Manager to support regional employee relations, policy development, and office operations across the UK and global teams. You will report to the Head of HRM and guide managers through performance and change.

You will manage absence, advise on employment law, roll out HR policies, support acquisitions, and coordinate global mobility, all within a flexible hybrid setup.

Qualifications

• Recognised HR qualification or equivalent experience.
• Proven HR experience with strong employee relations focus.
• Up-to-date knowledge of labour/employment law in your region(s).
• Proficient with Microsoft Office (Word, Excel & PowerPoint).
• High levels of confidentiality.

Responsibilities

• Manage long-term absence cases and track progress.
• Handle employee relations issues, investigations, disciplinaries, grievances and related matters.
• Support integration of employees within newly acquired businesses.
• Advise on regional best practice and employment law.
• Create and roll out HR policies, processes and procedures.
• Advise on employee disputes.
• Coach managers and employees on performance management.
• Drive initiatives to improve engagement, retention and morale.
• Escalate high-risk employee issues to People Business Partners.
• Coordinate global mobility and travel paperwork in line with visas/work permits.
• Liaise with Reward on health and wellbeing initiatives.
• Other duties as requested by Head of HRM.

Skills

HR qualifications

Employee relations

Labour law knowledge

Microsoft Office

Confidentiality

Attention to detail

Change management

Communication skills

Interpersonal skills

Flexible attitude

Education

HR qualification

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Key Responsibilities

Using your expertise in regional law and best practice you will be supporting Employees, Managers and People Business Partners within their defined region(s).

Duties Include:

• Management, tracking and support on long-term absence cases.
• Management, tracking and resolution of employee relations issues, investigations, consultations, disciplinaries, grievances, conduct, competency, appeals, complaints and the like.
• Supporting the business with the successful integration of employees within newly acquired businesses.
• Advising other members of the People Team and the business on regional best practice and employment law.
• Creating, reviewing, assisting and rolling out HR policies, processes and procedures.
• Advising on employee disputes.
• Coaching managers and employees on performance management.
• Driving, collaborating and supporting initiatives to improve employee engagement, retention and morale.
• Escalate complex or high-risk employee issues to People Business Partners, as required.
• Working alongside the People Business Partners to coordinate global mobility and global travel activities, ensuring paperwork is completed in line with legal requirements for visas, work permits or similar documents. Including the update of information held by government or official agencies and renewals.
• Liaising with Reward with regard to any health and wellbeing initiatives, as required.

Any other duties as requested by the Head of HRM commensurate with the role.

Office Management Responsibilities

Alongside the HR responsibilities above, you will act as Office Manager, keeping the office running smoothly for colleagues and visitors.

Duties Include:

• Managing stationery, kitchen and cleaning supplies within budget; maintaining office equipment and arranging repairs.
• Completing a morning office walk-around, checking that shared-space rules are followed and ensuring dishwashers are emptied before the team arrives.
• Coordinating suppliers, cleaners, landlords and maintenance teams; managing contracts, obtaining quotes and recommending options.
• Reporting and following up on building, heating, lighting and security issues with the onsite security/supervisor team.
• Maintaining records, filing systems and shared calendars; arranging company events and supporting new-starter workspace, equipment and account setup.
• Acting as the office contact for staff and supporting compliance with health, safety and data protection requirements.
• Communicating and reinforcing office policies, including shared spaces, safety and security; keeping notices current and escalating matters outside agreed boundaries.

Skills, Knowledge And Experience

• Recognised Human Resources Qualification/Accreditation or equivalent experience
• Proven experience of working within a HR role with a strong employee relations element/focus
• Significant, up-to-date knowledge of best practice and labour/employment law within your required region(s)
• Proficient with Microsoft Office, in particular Word, Excel & PowerPoint
• Possess high levels of confidentiality
• Good attention to detail and accuracy
• An understanding of the impact of change on employees
• Excellent communication, inter-personal, coaching and influencing skills
• Flexible attitude
• Experience of working within a matrix, global or complex business structure would be advantageous

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!