People Partner

Flash Pack; Greater London; Hybrid; GBP 49,000 - 55,000; Full time

Job summary

Flash Pack is hiring a People Partner to join our People team. You will work closely with our Head of People & Talent to build frameworks, programmes and ways of working that help our people do their best work in a remote-first world.

You will own and deliver key projects across the People lifecycle such as onboarding, probations, growth and development, performance management and be a trusted partner to our managers, helping them bring to life and embed the things we’re building.

Qualifications

• Experience in a scaling environment with ability to bring structure in ambiguity.
• Proven ability to build trust quickly and provide practical guidance.
• Experience supporting managers across the people lifecycle: onboarding, engagement, ER conversations.
• Built people products (onboarding programmes, manager toolkits, performance frameworks) with measurable impact.
• Execution mindset: shipping, iterating, and delivering; comfortable with proactive delivery.
• Curiosity about AI and how it can improve people operations.
• Experience working with remote or distributed teams and keeping teams connected.

Responsibilities

• Collaborate with Head of People & Talent to translate strategy into practical tools and processes (onboarding, probations, manager playbooks, 1:1 and performance frameworks).
• Act as a trusted partner to people managers, coaching through people moments and embedding frameworks.
• Drive engagement strategy: run surveys, interpret data, and turn insights into action to improve team experience.
• Own Foundations of People Ops: keep contracts moving, identify automation opportunities to stay lean.
• Lead in-person and remote team events, building rhythm and routines for gatherings.

Skills

Scaling environment

Trust building

People lifecycle support

Remote work experience

Execution mindset

AI curiosity

Stakeholder management

Job description

A note from our of Head of People and Talent

A note from our of Head of People and Talent We're thinking about the role CVs should play in our hiring process, and so what better place to test than the People team. I'm really keen to learn more about you as a person, not just what you can do on paper! If you've got something that shows how you actually work rather than what you've just done, please share it! This could be anything, whether it's a video, a project plan, a link to your website – we're open to innovation.

About Flash Pack

When was the last time you made a new friend? The quality of your relationships is the single most important factor for your mental health. Travel has a unique ability to fast-forward the friendship-making process, which is why we’re on a mission to create one million meaningful friendships using the power of travel and technology as a platform for human connection.

We create curated social adventures for solo travellers in their 30s, 40s and 50s. Since launching in 2014, we’ve seen impressive year-on-year growth and become the category leader in a thriving, rapidly expanding market with the majority of our business now in the US.

We’re well-funded, we’ve shaken up an outdated industry, and we see ourselves as a friendship company far more than a travel company. Our culture is down-to-earth, hard-working and compassionate, built by exceptional people who care deeply about doing work we’re proud of.

You can find out more about our culture and life at Flash Pack here.

The Role

We're hiring a People Partner to join our People team. We have a lean team and you'll be working closely with our Head of People & Talent to build the frameworks, programmes and ways of working that help our people do their best work in a remote-first world.

You'll own and deliver key projects across the People lifecycle such as onboarding, probations, growth and development, performance management and be a trusted partner to our managers, helping them bring to life and embed the things we're building. You'll also own the foundations of our People Ops, with a real focus on where we can automate and improve our processes so we stay lean and focused on what matters.

This role is remote-first. You'll need to be based in or around London, though. Our office and hub sit under this role, so you'll own our in-person events and moments as well as the remote ones, and be in London a couple of times a month.

This is a full-time, permanent role. In line with our salary framework, the salary for this role is £49,000–£55,000, depending on experience.

Where you'll spend your time

• Working closely with the Head of People & Talent to translate strategy into practical tools, frameworks, and processes - think onboarding, probations, manager playbooks, 1:1 frameworks, performance frameworks, goal setting
  

• Being a trusted partner to our people managers - coaching them through the people moments that matter, helping them get ahead of challenges before they become problems, and bringing frameworks and ways of working to life in their teams
  

• Bringing to life our engagement strategy - running surveys, helping managers make sense of the data, and working with managers to turn insight into action that improves the experience for their teams
  

• Owning the foundations of our People Ops - keeping the basics like contracts moving with a focus on where we can automate and improve our processes, so we stay lean and focused on what matters
  

• Owning and bringing to life how we bring the team together, in person and remotely - building the rhythm and routine behind it, and delivering our regular in-person get-togethers

What we'd love to see from you

• You’ve worked in a scaling environment and you’re comfortable when things aren't fully defined - you bring structure, know how to deal with ambiguity, and enjoy that kind of environment

• You’re someone people and managers want to come to - you build trust quickly, listen well, and give honest, useful guidance

• You have experience supporting managers across the people lifecycle - ER conversations, onboarding, engagement and team challenges and you’re not fazed by the difficult stuff

• You’ve built people products before - onboarding programmes, manager toolkits, performance frameworks, or similar and you can show real examples of things you’ve made, iterated on, and improved based on what the data and insight told you

• You have an execution mindset - you get energy from building and following through, you’d rather ship and iterate than wait for the perfect moment to launch

• You’re curious about AI and actively experimenting with how it can improve the way a people function operates and build better experiences for the team

• You have experience working in or with remote or distributed teams and you understand what good looks like - how to build connection, keep people engaged, and support managers who are leading across distance

We’re after the right person, and if you don’t quite hit all the criteria, we’d still encourage you to apply. We’d love to chat and see if you could be a great fit for Flash Pack.

Interview Process

Our interviews take place on Google Meet and usually consist of the following stages.

• Introductory chat with our talent team to see if there is a match (30-45 mins)

• An interview with the hiring manager to hear more about your background and experience and to give you a deep dive into the role (45-60 mins)

• A case study and presentation with the hiring manager and a key stakeholder to see how you’d solve a problem (60 mins)

• Meet with one of our founders for any final questions you or we have (45-60 mins)

Some roles may have extra stages, but we will let you know as soon as possible in the process if this is the case.

Diversity and Inclusion

We’re led by a BAME, female CEO and building a diverse and inclusive team is incredibly important to us which is why we are building diversity and inclusion into the company hiring, performance and progression framework.

We see our diversity as a key competitive advantage which is why we are committed to hiring top talent regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or status as an individual with a disability.

If you have an additional accessibility or other requirement we haven’t considered, we will do our best to adapt and make sure your needs are met. Once you apply, you will be sent a short Equality, Diversity & Inclusion survey, it would help us immensely if you can complete it.

Flash Pack GDPR Compliance: Please take two minutes to read our Flash Pack Privacy Notice for Recruitment and learn how we will process your data.