People Team Administrator

Intent Limited; Greater London; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Hybrid role with 3 days in London offi

Onsite gym access with towel-serviced"

Towel serviced showers and changingfac

Job summary

Intent HQ is seeking a highly organised People & Office Administrator to join our team in London. The role spans HR administration, recruitment coordination and maintaining policy compliance, with a focus on a smooth London office experience.

You will work in a fast-paced, AI-driven environment, supporting a proactive People team and contributing to a welcoming workplace. This is a hybrid role with in-office days and flexible remote work, based in Holborn.

Qualifications

• Experience in HR/People administration and recruitment coordination.
• Ability to handle confidential information with discretion.
• Knowledge of ISO27001 and SOC2 audits is a plus.

Responsibilities

• Maintain employee records and HR/People administration lifecycle.
• Coordinate recruitment activities and support policy compliance.
• Assist with office experience initiatives and events in the London office.
• Support procurement/facilities tasks as needed.

Skills

Organisational skills

Attention to detail

Communication skills

Multitasking

Discretion handling confidential info

Proactive attitude

Tools

HiBob HRIS

Google Drive

MacBook Pro

Job description

We are seeking a highly organised and detail-oriented People & Office Administrator to join our team. Helping shape our office experience and supporting our fast paced People Team.

Intent HQ redefines customer understanding for the agentic era, enabling enterprises to influence customer decisions at the moments that determine growth, loyalty, and competitive advantage. As the Human-to-AI Context Company, we offer groundbreaking AI technology that creates the missing context of human behaviour and individuality, transforming data into confident decisions that reflect how people actually act in the real world. We enable brands to Act With Intent.

Trusted by global enterprises, Intent HQ manages 325M+ profiles and processes 250B events daily. We won AI Business of the Year (National AI Awards 2025), Analytics Company of the Year (British Data Awards 2025), and winner of Best AI Ethics & Diversity Strategy (AI World Series Awards 2025), recognising Intent HQ’s AI innovation, analytics excellence, and ethical leadership. Intent HQ is a proven partner for leaders seeking measurable growth, faster decision velocity, and responsible AI-driven advantage.

• Best AI Ethics & Diversity Award 2025 - AI World Series Awards
• AI Business of the Year 2025 - The National AI Awards
• Analytics Company of the Year 2025 – British Data Awards
• AI Company of the Year 2024 – British Data Awards
• FT1000 Europe’s Fastest Growing Companies 2022–2024 – Financial Times & Statista
• Top 100 Edge Computing Company 2024 – STL Partners
• Hybrid role: 4 days per week in our state-of-the-art London office plus access to the onsite gym (including towel serviced showers and changing facilities)

The Opportunity

We are seeking a highly organised and detail-oriented People & Office Administrator to join our team. One half of the role will focus on working within well-defined processes, using checklists and systems to ensure accuracy and consistency. The other half of the role will focus on ensuring the smooth and efficient running of the London office.

In this varied and fast-paced role, you will provide comprehensive administrative support across the People Team, including general HR administration, recruitment coordination and maintaining compliance with our policies and procedures. You will act as a first point of contact for employees and managers, offering initial guidance and directing queries appropriately.

A core element of the role will involve using AI-enhanced tools to streamline People processes, improve documentation, and support data accuracy — as well as contributing ideas for how generative AI can be used to improve workflow efficiency and employee experience.

The position also has responsibility for the London Office Experience, helping to ensure a welcoming, well-run working environment for all colleagues and visitors.

This position offers an exciting opportunity to contribute to the success of our organisation and support the growth and development of our employees whilst accelerating your own career in a fast paced, cutting edge, technology organisation. The People team is a collaborative, supportive and professional team and we are looking for a like minded individual to add to our mix! If you are a motivated and proactive team player with a passion for People administration and ensuring employees have a great working experience, we’d love to hear from you.

Key Responsibilities

People Administration

• Supporting the People Team by accurately maintaining employee records, ensuring they are up-to‑date and stored securely within our People tools. This will include the full spectrum of HR / People administration and the complete employee lifecycle such as drafting various update letters, background checks and references for new joiners and employee leaving processes and records.
• Recruitment support: Assist the recruitment process by scheduling interviews, candidate liaison, and supporting the Global Head of Talent as required.
• HR compliance: Together with the team, ensure our administration is in compliance with company policies and procedures and external requirements such as local employment law, ISO 27001 and SOC2 audits.
• Assist with various People projects and initiatives, such as employee engagement surveys, performance management processes, and office experience programs.

People Office Experience

• Responsible for employee experience activities within the London office. These duties may include, but are not limited to, arranging weekly office lunches, weekly brunches, and various social events.
• Handling office orders including the weekly food shop
• Coordinating on‑site events and meetings, including the quarterly Senior Leadership Onsite meetings
• Supporting the Procurement (Facilities) team on an ad hoc basis,
• Generally helping to maintain a positive and engaging workplace atmosphere.*Guidance and training on the above will be provided to you where necessary.

What we’re looking for

• A “can do” proactive attitude and the ability to thrive under competing priorities and deadlines
• Strong organisational skills with excellent attention to detail & accuracy are essential
• Excellent communication and interpersonal skills
• Ability to multitask and prioritise tasks effectively
• Strong problem-solving skills and ability to work independently as well as part of a team
• Ability to handle sensitive and confidential information with discretion
• To be able to work from our Holborn based office a minimum of 4 days per week

Desirable but not essential:

• Entry level experience (ideally 1-3 year) working in an HR / People administrative role or similar position. We are also open to hear from proactive recent graduates.
• Proficient in the use of Google drive and use of Macbook Pro
• HiBob or other HRIS experience a bonus
• Basic knowledge of employment laws and regulations
• Experience in SME / Start up environment
• Familiar with ISO27001 and or SOC2 audits & standards
• 26 days holiday (increasing with service)

Most companies lose the detail. A large mobile network generates hundreds of billions of events every single day — too expensive to keep in raw form. So your rich, specific, wonderfully complicated life gets compressed into an average. You become “males 25–34 in the southeast who browsed upgrades.” A bucket. A segment. And then that bucket gets blasted with messages — because when you cannot tell what someone actually wants, the only strategy left is frequency. Send more, send often, hope something lands.

We built something different. Intent runs two types of intelligence in parallel. Our cloud engine reads billions of events a day — weblogs, payments, app signals, CRM records — and finds behavioural sequences: chains of small actions that unfold in a recognisable order before someone switches, upgrades, or leaves. Our on‑device Edge AI sits directly on the phone, reading 16,000 signals and distilling them into 750 insights about your current state — without any of that information ever leaving the device.

We manage over 300 million customer profiles. We underpin $115 billion in customer value. We hold 49 patents in behavioural AI, privacy architecture, and on‑device intelligence. We were named AI Business of the Year 2025. And Verizon — with large data science teams of its own — has been our customer for seven years, because what we have built over a decade of patents, learning, and rigorous product development cannot be easily replicated.

Our Team

Around 110 people and growing, based across London, Barcelona, Lisbon, New York, and Tel Aviv. Engineers, data scientists, product designers, and commercial minds who collectively speak over 15 languages. United by a single conviction: when you understand human behaviour properly, relevance follows — and when relevance follows, so does value.

Why Join Intent

Work that matters at genuine scale.

Our clients have tens of millions of customers and billions of interaction events each day. You will not be optimising a landing page — you will be shaping how the world's largest enterprises understand and serve their customers.

Category-defining technology.

49 patents. An AI that reads 16,000 behavioural signals directly on your phone — data never leaves. A cloud engine that digests 250 billion events a day and delivers fresh intelligence in under 120 seconds. Privacy twins that make re-identification mathematically infeasible.

Global reach, real momentum.

Verizon, MTN Group, ABG Capital — across telecoms, financial services, retail, and social media. Expanding rapidly into Latin America, Africa, APAC, India, and the Middle East. AI Business of the Year 2025.

A place to grow — fast.

We are at an inflexion point: approaching profitability, launching a flagship agentic platform, and scaling commercially across seven regions. The people who join now will shape the next chapter.

Hybrid and flexible.

London-based roles work from the office three days a week, with the rest remote. Team members across Barcelona, Lisbon, New York, South Africa, Nigeria, Brazil, India, and Tel Aviv — a genuinely international team solving genuinely global problems.

Our Values — In Practice

Human-first. No one is average. We start with individual reality, motivation, and context — not statistical convenience or abstract users.

Principled. Privacy is a human right — a design principle, not a legal afterthought. Trust is foundational, not optional.

Ambitious. We anticipate the edge — looking ahead early and building what others assume cannot yet be built.

Inclusive. Intentionally relevant. Every interaction should earn its place — serving simply, with clarity in product, communication, and action.

In service. We serve simply — to our customers, to each other, and to the work itself. No unnecessary complexity, no ego in the way.