People Partner

Suntory Beverage & Food; Coleford; On-site; GBP 45,000 - 65,000; Full time

Job summary

Suntory Beverage & Food is seeking a People Partner to deliver efficient, high‑quality on-site HR services across our manufacturing sites. You will partner with leaders to support employee experience, policy guidance, and HR program rollout.

You will coach managers, handle performance management issues, and lead ER/IR cases as needed, while working with the Global/Regional People Excellence team to ensure data integrity and engagement.

Qualifications

• Broad HR knowledge across function and compliance.
• ER/IR handling for manufacturing sites.
• Strong stakeholder engagement and partnering skills.
• Advanced Excel and HRIS usage.

Responsibilities

• Provide HR support and guidance to employees and managers on HR programs and policies.
• Serve as point of contact for people managers at manufacturing sites.
• Coach customers on complex questions and support needs.
• Lead ER/IR cases and investigations as required.
• Advise on performance management issues and investigations.
• Provide career guidance and coaching to individuals and managers.

Skills

ER/IR

HR policies

Excel

HRIS

Tools

SAP SuccessFactors

Excel

Job description

Who We Are

Suntory is a fast moving, agile and entrepreneurial business that is home to some of the nations most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world's leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe

About your role

As our People Partner you will deliver efficient, consistent and high-quality on-site HR services for excellent employee experience. The People Partner is a customer-facing HR role responsible for providing partnering & operational support in different disciplines across the HR function

What You'll Do

• Provide HR support and expertise to the business, answering and giving guidance to employee and manager questions about HR programs, policies, and other HR-related items
• Provide point of contact and support for people managers for those based in manufacturing sites
• Provide expertise, guidance and coaching to customers for complex and sensitive questions or support needs
• Lead ER/IR cases for standard cases and provide ER/IR support to P&C BPs as required for complex cases
• Advise on performance management issues, and lead investigations
• Where appropriate, provide career guidance and coaching to individuals and managers
• Assist HR Leaders with planning and roll-out of HR programs and initiatives
• Provides support on general People services processes like supporting interviews (where local presence is necessary) and involuntary separation
• Act as the liaison between Global/Regional People Excellence team and customers
• Employee Engagement
• Turnover rate
• Customer satisfaction rate
• Data integrity
• Success rate of conflict resolution and legal issues

What's in it for you

Joining Suntory isn't just about taking on a role, it's about embarking on a career journey. You have the opportunity to work with talented, inspiring and authentic leaders and have the freedom to dream big and go for it (Yatte Minahare). At Suntory you'll find a supportive work environment that values work life balance and that will help you realise your full potential and grow for good. Our People and Culture team are a team that genuinely care about creating a great experience for our employees and we would love you to be part of it.

What You need to be successful

• Solid understanding and working knowledge of broad HR functional areas, compliance regulations and business processes in market
• ER and understanding of local laws for generalists dealing with such queries with strong people partnering skills
• Strong technical acumen, including Excel, PowerPoint and HRIS (SAP SuccessFactors experience a plus)
• Excellent written and spoken language skills with an ability to understand employee queries and interact with different stakeholder in HR and business
• Strong organizational, time management skills
• High level of initiative taking and ability to function autonomously

Our DEI Commitment

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.