People & Organisational Support Officer

LLOYD'S REGISTER INTERNATIONAL; Greater London; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave

Enhanced parental leave

Private GP Service

Salary sacrifice schemes

Headspace membership

Coaching services

Life Assurance 3x salary

Therapy services

Job summary

London Wildlife Trust is seeking a proactive People & Organisational Support Officer to join the People & Organisational Development team in a hybrid role based in London. You will support recruitment, onboarding, wellbeing and volunteer development, working with colleagues and volunteers to drive a positive employee experience.

The role offers 25 days annual leave, enhanced parental leave, private GP and wellbeing benefits, plus access to coaching and therapy services.

Qualifications

• Experience in HR/People-related work or volunteer coordination in a charity is desirable.
• Strong organisational skills and the ability to manage a varied workload.
• Proficiency with digital systems and a willingness to learn new platforms.

Responsibilities

• Support full employee lifecycle from recruitment to onboarding and engagement initiatives.
• First point of contact for HR queries to managers and colleagues.
• Coordinate and develop the volunteer programme and recruit volunteers.

Skills

Highly organized

Attention to detail

Excellent communication

Digital systems

Problem solving

Job description

People & Organisational Support Officer

Salary: £31,714

Contract: Permanent, full time

We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Enhanced maternity, paternity and adoption pay policy
• Private GP Service
• Salary sacrifice schemes for gym, bicycles, annual leave buying, and nursery/childcare
• Free premium Headspace membership
• Financial, life and leadership coaching
• Life Assurance policy of 3x annual salary
• Access to free online, in-person or telephone therapy

Location:Head office (Fivefields, 8-10 Grosvenor Gardens, London) and some site travel 1-2 days per week, the remaining from home.

Hours:9:00am – 5:00pm. We welcome flexible working requests from day one.

Role & Responsibilities

We're looking for an organised, proactive and people-focused individual to join our People & Organisational Development team. This is a brilliantly varied role that offers the opportunity to make a real impact across the organisation. You'll be a key point of contact for colleagues, volunteers and managers, supporting everything from recruitment, onboarding and employee wellbeing to volunteer development, learning and development, and organisational projects.

Working within a dynamic team with a broad remit, you'll gain exposure to traditional HR, organisational development, volunteering and organisational operations. You'll also support a range of systems and processes that help the Trust run effectively, including people technology, digital platforms and emerging AI-enabled ways of working.

If you're someone who enjoys building relationships, improving processes, solving problems and helping people thrive, we'd love to hear from you.

You’ll be involved in:

• Supporting the full employee lifecycle, from recruitment and onboarding through to learning, development and employee engagement initiatives.
• Acting as a first point of contact for HR queries, providing excellent support to managers and colleagues across the Trust.
• Coordinating and developing our volunteer programme, helping volunteer managers recruit, engage and support volunteers.
• Maintaining and improving key people, volunteer and organisational systems, ensuring data is accurate, compliant and useful
• Supporting organisational projects across areas including wellbeing, culture, volunteering, technology, AI and continuous improvement
• Helping ensure our people and organisational operations run smoothly, contributing to an excellent experience for employees and volunteers alike.

Our ideal People & Organisational Support Officer

• Experience in either an HR/ People related role, or within a volunteer coordination role within a charity
• Highly organised with excellent attention to detail and the ability to manage a varied workload
• Confident using digital systems and technology, with a willingness to learn new platforms and ways of working.
• A proactive problem solver who enjoys improving processes and finding practical solutions.
• Excellent communication skills and the ability to build positive relationships with a wide range of people.
• A genuine enthusiasm for supporting people, volunteers and organisational success.
• Commitment to London Wildlife Trust's mission, values and approach to equality, diversity and inclusion.

(Please see the job description for the full list of responsibilities and person specification.)

Closing Date:14th September 2026 at 9am

Interviews:Arescheduled to take place week commencing 21st September and reasonable adjustments will be offered to all candidates.

Does this sound like you? We’d love to hear from you!

Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion here: https://www.wildlondon.org.uk/jobs.

We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding here: https://www.wildlondon.org.uk/safeguarding.