People Operations Manager/ Specialist

The BrandAlley Group; England; Hybrid; GBP 60,000 - 65,000; Full time

Benefits offered by this job

25 days holiday

8% employer pension contribution

Life Assurance

Discounted gym memberships

Cycle to Work scheme

Job summary

A dynamic e-commerce company is looking for a People Operations Manager/Specialist in Kettering, England. The successful applicant will lead hiring, manage onboarding and offboarding, and ensure efficient HR processes. Candidates should have experience with the Cezanne HR system, a strong background in People Operations, and excellent communication skills. This full-time role offers a competitive salary and the option for hybrid work.

Qualifications

• Strong track record in People Operations within a fast-moving business.
• Hands-on experience with HR systems and reporting tools.
• Ability to juggle multiple priorities effectively.

Responsibilities

• Lead hiring processes, ensuring efficient recruitment.
• Oversee onboarding and offboarding processes.
• Manage HR system and maintain accurate records.
• Report key metrics and drive continuous improvements.

Skills

People Operations expertise

Data analysis

Knowledge of employment law

Project management

Communication skills

Tools

Cezanne HR system

Job description

Overview

Join to apply for the People Operations Manager/ Specialist role at The BrandAlley Group.

Contract Type: Fixed-Term – August 2025 to Feb 2026 (6 months). Hybrid working: 3 days in the office. Start date: ASAP. Location: Kettering.

BrandAlley is undergoing a transformation and is looking for an exceptional People Operations Manager/ Specialist to lead the way. You will be the People Ops expert, ensuring processes are efficient, systems are connected, and employees feel supported. You will embed our new HRIS Cezanne and own people experiences from recruitment and onboarding to policy updates. This is an opportunity to make a visible impact in a business that values innovation, exceptional people experiences, and operational excellence.

What you’ll be doing

• Act as a strategic partner, owning hiring across BrandAlley. Deliver full-cycle recruitment: sourcing, screening, managing processes and closing candidates. Build and maintain talent pipelines through direct sourcing. Report hiring metrics and pipeline data.
• Build and deliver an exceptional end-to-end onboarding experience, ensuring new joiners are up and running quickly with the right tools. (Includes overseeing automated probation processes.)
• Oversee an automated offboarding experience, collaborating with finance, IT and other departments. Lead on exit interviews and share learnings as appropriate.
• Be the owner and lead for our HR system – Cezanne, ensuring starters, leavers, promotions, and changes are processed and documents updated.
• Lead the HR inbox, driving automation and efficiencies.
• Manage contractor compliance, keeping IR35 documentation accurate and up to date.
• Keep people policies and processes fresh, aligned with our values, and transparent for all colleagues.
• Collaborate with our Payroll Advisor to ensure timely and accurate payroll processing when needed.
• Be data-focused, reporting monthly key metrics and driving improvements, efficiencies and exceptional experiences.
• Drive smarter ways of working through automation and seamless systems integration.
• Support learning and development by training the wider People & Culture team and managers in system and automation approaches.
• Lead continuous improvement initiatives to make the People Operations function more effective and provide an exceptional employee and manager experience.

What you’ll bring

• A strong track record in People Operations, ideally in a fast-moving business (around 200 employees).
• Hands-on experience with the Cezanne HR system; you know what is possible and what good people experiences look like.
• Confidence with data, systems, and reporting tools.
• Keen interest and knowledge of employment law and IR35 compliance.
• Tech-savvy and solutions-focused, always seeking improvements.
• Experience with product-led people experiences is desirable.

The great stuff

• Impeccable attention to detail, strong project management, and ability to juggle priorities.
• Motivated, takes full responsibility for work areas, and can work independently or as part of a team.
• Excellent written and verbal communication skills; able to build trust with managers and stakeholders.
• Experience in e-commerce and/or retail or FMCG is preferred.

Perks of the job

• Modern, energetic warehouse-based office in Kettering, the operational hub of our business.
• Competitive salary.
• Hybrid working 3 days per week.
• 25 days holiday – +1 day per completed calendar year, up to 30 days.
• 8% employer pension contribution.
• Life Assurance – 3 x annual salary.
• Early Finish Fridays every week.
• Everyday Benefits – Cycle to Work, discounted gym memberships, Eyecare Vouchers + EAP services.
• Summer party in September and end of year celebration in December.

Who are we?
BrandAlley is the go-to destination for designer brands at exclusive prices. We’re a members-only site with hundreds of high-profile labels in fashion, beauty and home, with stock up to 90% off RRP. We offer an Outlet for immediate dispatch. We are committed to privacy and data protection, and BrandAlley UK Ltd collects, processes, and secures personal data in accordance with data protection laws. BrandAlley UK Ltd is proud to be an equal opportunities employer offering equal employment opportunity regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales, General Business, and Education

Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing

Referrals increase your chances of interviewing at The BrandAlley Group.

Location: Northampton, England, United Kingdom

Salary: £60,000.00-£65,000.00

Note: This posting includes information about the role and company and does not imply a current application window; please refer to the official career page for status.