People Operations Manager

JR United Kingdom; London; On-site; GBP 43,000; Full time

Job summary

An established charity dedicated to ending homelessness is seeking a People Operations Manager to lead their HR initiatives. This role offers a unique opportunity to shape internal systems and culture while working in a supportive environment. The charity values equity and inclusion, aiming to enhance the employee experience through innovative people strategies. With hybrid working options and a commitment to staff wellbeing, this position is perfect for a passionate HR professional looking to make a meaningful impact in the charity sector. Join a growing team and help foster a culture of belonging and support.

Qualifications

• Experience in HR generalist roles, particularly in small organizations.
• Ability to design and implement people plans for enhancing staff experience.

Responsibilities

• Act as a trusted HR generalist for all people-related matters.
• Support the design and implementation of a people plan.
• Manage day-to-day operations across key back-office functions.

Skills

HR Generalist

People Operations

Performance Management

Employee Relations

Training and Development

Governance Administration

Negotiation

Education

CIPD Qualification

Tools

HR Management Systems

Learning and Development Platforms

Job description

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Are you an experienced senior people professional with experience in operations and projects? Would you like to work for a well-known national charity on a permanent basis?

I am working exclusively with a national homeless charity on a permanent People and Operations Manager role, paying £43,000 per annum. The charity’s aim is to end homelessness and ensure everyone has a place to call home. They do this through providing grants to individuals and organisations working with people experiencing homelessness, supporting frontline workers across the UK, and advocating for change.

The organisation is based in Holborn and offers hybrid and flexible working to all staff, going into their central London office 1-2 days per week. The charity currently has around 25 employees, but is looking to grow over the next couple of years, so it is an exciting time to join the charity. You will report to the Chief of Staff, who is friendly and supportive.

The purpose of this People Operations Manager role, paying £43,000 per annum is to shape the charity’s internal systems, culture and operations. Some of the key responsibilities of the job include:

• Acting as a trusted HR generalist for all people-related matters, including policies, performance management, employee relations, benefits and compliance.
• Supporting the design and implementation of a people plan that enhances staff experience, wellbeing and culture across the employee lifecycle.
• Coordinating hiring processes and leading onboarding and induction, collaborating closely with hiring managers and external partners.
• Managing the learning and development platform, sourcing and booking training sessions and preparing reporting data for the leadership team and Board.
• Promoting a culture of equity, inclusion and belonging by supporting initiatives and embedding inclusive practices in policies and operations.
• Managing the day-to-day operations across key back-office functions including IT systems, insurance, facilities, procurement and supplier relationships.
• Leading on governance administration, including preparing for trustee meetings, managing the board portal, maintaining statutory records and liaising with regulators.

This is a fantastic opportunity for an experienced people focused professional with a track record of being the focal point for all people operations and projects within a small organisation. It would be beneficial to have experience working in the charity sector previously, along with being CIPD qualified.

The People Operations Manager role requires someone who can build excellent relationships and be a solution focused HR professional. The post holder will need to work independently at times and be able to negotiate and influence others when required.

The interview process will consist of two stages, with the second stage being held at their office in Holborn.

For more information on this exciting permanent role, please get in touch.