People Operations Manager

53 Stations; Greater London; Presencial; GBP 70.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Co-working space

Descripción de la vacante

Altana is seeking a People Operations Manager to run our London office and support the UK people operations and HR needs of our growing team. This hybrid role blends office and culture management with hands-on HR administration.

Based in a London co-working space, you will own onboarding, benefits, and employee records, manage facilities, plan team events, and coordinate with IT, Finance, and the global People team as we expand into Europe.

Formación

• 3–5 years in people/HR operations or office coordination.
• Excellent organizational skills and attention to detail.
• Strong communication and ability to work with a global team.
• Experience onboarding and benefits administration is a plus.
• Comfort working across multiple European markets is desirable.

Responsabilidades

• Run day-to-day operations of the London office and support UK HR needs.
• Own onboarding, benefits, and employee records for UK employees.
• Coordinate facilities, supplies, and vendor relationships for the office.
• Plan team events, social activities, and in-office engagement initiatives.
• Support HR compliance and documentation in UK and EU locations.

Conocimientos

People operations

Office management

HR administration

UK employment basics

Onboarding

Descripción del empleo

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing.

The Opportunity at Altana

The People Operations Manager will be responsible for the smooth day-to-day running of Altana’s London office and for supporting the people operations and HR needs of our growing UK team. Working from our London co-working space, this hybrid role blends office and culture management with hands-on people operations — creating a welcoming in-office experience and owning onboarding, benefits, and HR administration for Altana’s UK employees. As Altana expands into Europe, the People Operations Coordinator will also help stand up people operations across new EU locations. The People Operations Manager will report into Altana’s global People team and will work cross-functionally with Altana’s IT and Finance teams, as well as the UK leadership team.

You Will

• Serve as Altana’s main point of contact with our London co-working/serviced-office provider managing our membership, desks, and meeting-room bookings, and raising any building or facilities issues (reception, cleaning, and facilities are provided by the building).
• Keep the team’s space running smoothly including team supplies, equipment, and any Altana-specific needs beyond what the building provides.
• Own the in-office experience and culture, organise team socials, celebrations, and in-office moments, and run logistics for all-hands, visitors, and events that make the London office somewhere people want to be.
• Coordinate on-site logistics for new joiners and visiting global colleagues and customers, including desk setup, building access, and a smooth first day in the office.
• Own new-hire onboarding for UK employees including offer and contract paperwork, right-to-work checks, inductions, equipment, and first-week setup in partnership with IT and hiring managers.
• Administer UK employee benefits, including enrolment, day-to-day queries, and liaising with providers.
• Manage basic offboarding for UK leavers including exit logistics, equipment return, and access removal (note: this role does not own payroll).
• Support Altana’s expansion into Europe in helping to stand up people operations for new EU locations, including onboarding, benefits, and local HR administration, in partnership with the global People team and external advisors.
• Maintain accurate, up-to-date employee records and support HR compliance and UK (and, over time, EU) employment documentation.
• Act as a first, friendly point of contact for employee questions on benefits, policies, and workplace matters, escalating to the global People team as needed.
• Champion Altana’s culture and employee experience, supporting the global People team on engagement initiatives and people projects.

You Have

• 3-5 years of experience in people/HR operations, office management, or a coordination role, ideally in a fast-growing technology or startup environment.
• Highly organised, with excellent attention to detail and the ability to manage multiple priorities and stakeholders at once.
• Warm, approachable, and service-oriented, you take pride in creating a great workplace and employee experience.
• Genuine enthusiasm for building culture and community in an in-person office environment.
• Sound judgment and discretion in handling confidential and sensitive information.
• Working knowledge of UK employment fundamentals (e.g., right-to-work, statutory leave) and comfort learning HRIS and benefits tools; prior exposure is a plus.
• Interest in or exposure to operating across multiple European markets is a plus, as this role will support our expansion into Europe.
• Excellent written and verbal communication skills.
• A proactive, resourceful self-starter who is comfortable working independently and across a global, distributed team.
• Ideally, an interest in our domain and mission.

This is an office-based role in London, with 4–5 days per week in our London office (a co-working / serviced-office space) and occasional flexibility to work from home. Candidates must be within commuting distance of central London.

Salary Range£70,000 - £80,000The salary range, to the extent specified for this role, is a good faith statement of the minimum and maximum levels of the annual based salary for the position. The base salary offered to a successful candidate will depend on a wide range of compensation factors, including, but not limited to, work experience, education and/or training, critical skills, and/or business considerations. The overall salary package includes a performance-based variable compensation payment paid periodically. Competitive equity grants are included in the majority of full time offers; and are considered part of Altana's total compensation package.

Our Values

Our values are the core beliefs that shape who we are, what we stand for, and how we behave.They form the foundation of Altana’s culture and integrity and guide how we hire, design, build, and connect with each other and our customers.

• Trust: Our customers and partners entrust us with missions of the highest importance. We honor that by keeping our word, meeting commitments, and ensuring every action we take reinforces confidence in us. We rely on each other to deliver, to speak openly, and to hold ourselves accountable.
• Resilience: In a world of uncertainty and complexity, our work must withstand challenges, evolve with conditions, and ensure reliability over time. Resilience is both how we operate and what we deliver. It’s how we respond when things don’t go to plan –– we adapt, we support each other, and we keep moving forward.
• Stewardship: We are stewards of every mission we touch. Because our work impacts lives and futures, we hold ourselves accountable to delivering mission impact and never compromising. Our responsibility extends beyond individual projects to the broader system of global trade. We believe that stewardship starts from within so that we can bring focus, creativity, and excellence to our work. Each of us is personally responsible for fostering a workplace where people can thrive. And we are stewards of the greater good of the company. By holding ourselves and each other accountable, we build a culture of innovation and collective success that reflects the scale of our mission.
• Courage: Courage is what unlocks the seemingly impossible for our customers. It’s the core value that drives us make bold moves and take on big, complicated network problems—the ones others avoid. We know success isn't guaranteed, but we have the audacious vision to believe a solution is possible and to build it. Courage fuels our growth mindset. It means embracing challenges that make us stronger, and it’s demonstrated by how we approach hard conversations and complex projects.

At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability. We’re proud to be an equal opportunity employer and welcome you to join us as you are. Our employment opportunities and decisions are based on business needs and individual qualifications, without regard to race, color, religious creed, national origin, ancestry, age, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, genetic information, family care or medical leave status, military or veteran status, or any other characteristic protected by the laws or regulations in the areas in which we operate. We prohibit discrimination and harassment of any type, in any situation.

Offers related to employment at Altana will come from an Altana.ai email address. We will never ask for payment as part of the interview or onboarding process.