People Operations Leader

Maximum ManagementFrazer Jones USA; England; On-site; GBP 55,000 - 75,000; Full time

Job summary

A high-growth business in the UK is seeking a People Operations Leader to enhance HR, onboarding, and payroll processes. The role involves leading a team of HR administrators, ensuring smooth onboarding, and managing the employee lifecycle. Ideal candidates should have strong HR process knowledge and experience in supervising teams. This position offers a significant opportunity in a people-focused environment committed to data integrity and continuous improvement.

Qualifications

• Proven experience supervising or leading HR administration teams.
• Strong understanding of onboarding and payroll processes.
• Confident using ticketing and HRIS systems.

Responsibilities

• Lead a team of HR and onboarding administrators.
• Oversee seamless onboarding processes.
• Manage employee lifecycle changes and payroll data.
• Monitor HR ticketing system operations.
• Drive quality and compliance in HR processes.

Skills

Experience supervising HR administration teams

Strong understanding of HR processes

Confident using HRIS and ticketing systems

Excellent attention to detail

Supportive leadership style

Comfortable in fast-paced environments

Job description

Frazer Jones is delighted to be supporting a high-growth business in their search for a People Operations Leader to drive operational excellence across HR, onboarding, and payroll. This is a great opportunity to step into a leadership role within a fast-paced, people-focused environment.

Key Responsibilities:

• Lead and support a team of 4 HR and onboarding administrators, ensuring workloads are well-managed and service levels are met.
• Oversee onboarding processes for new employees, ensuring a seamless and compliant experience.
• Manage employee lifecycle changes including contracts, leavers, and internal moves.
• Own the preparation and submission of monthly payroll data, liaising with external providers and internal finance teams.
• Monitor and manage the HR ticketing system, ensuring queries are resolved efficiently and accurately.
• Drive quality and compliance across all HR processes, embedding best practices and reducing errors.
• Champion continuous improvement, identifying opportunities to streamline and enhance operational delivery.

About You:

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
• Confident using HRIS and ticketing systems
• Excellent attention to detail and a methodical approach to problem-solving.
• Clear communicator with a supportive leadership style.
• Comfortable working in a fast-paced environment with changing priorities.

This is a fantastic opportunity to join a values-led business with a strong commitment to employee experience, data integrity, and continuous improvement. You’ll play a pivotal role in ensuring smooth onboarding, accurate payroll inputs, and efficient handling of employee lifecycle changes – all while leading and developing a team of administrators.

Please get in touch for more information and to apply.

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.