People Operations Generalist

Goodstack; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days annual leave

Pension

WFH budget

Learning & development budget

Company library

Office lunch on Tuesday

Volunteer days

Job summary

Goodstack is seeking a People Operations Generalist to own the employee lifecycle, payroll coordination and international EOR tasks. You will partner with Talent, Finance and IT to ensure accurate records, compliant processes and smooth onboarding for a growing global team.

You’ll bring 3+ years in People Ops, strong attention to detail and a proactive mindset to streamline workflows using AI and automation. This role sits in London with hybrid working options.

Qualifications

• 3+ years of hands-on People Ops experience, ideally in a growing, international business.
• Excellent attention to detail, particularly with contracts, payroll and data handling.
• Strong organisational skills; ability to manage competing priorities and meet deadlines.
• Experience with UK People administration, plus exposure to international employment or EOR arrangements.
• Confident using People systems, payroll processes and handling confidential data.
• Ability to solve problems independently with good judgement and ownership.
• Clear, kind communication and genuine interest in helping people.
• AI-native mindset; using AI and automation to simplify work and improve accuracy.

Responsibilities

• Own end-to-end employee lifecycle processes from onboarding to offboarding.
• Coordinate payroll inputs, deadlines and employee benefits across locations.
• Manage international Employer of Record (EOR) arrangements and compliance.
• Support right-to-work checks, immigration and sponsorship administration.
• Maintain People reporting, policies and internal documentation.
• Identify opportunities to simplify processes and automate repetitive tasks.

Skills

People Ops

Attention to detail

Organisational skills

UK People administration

Data confidentiality

Independent problem solving

Clear communication

AI-driven automation

Tools

People systems

Payroll systems

Spreadsheets

Job description

If you’ve been looking to join a fast-growing startup with a bold vision of a world where doing good is built into everything we do , then you’ve found the right place.

Backed by General Catalyst, the same investors behind Stripe and Airbnb, we’re building something truly extraordinary.

Our Mission

Our mission at Goodstack is to revolutionize how the world does good .

As a fast growth, AI-native social impact startup, we power global change through technology. We enable companies to seamlessly integrate positive impact into what they do through a unified platform while supporting nonprofits in gaining access to cutting-edge technology and finding new funding streams.

Global brands, including Google, OpenAI, TikTok, LinkedIn, HSBC, Atlassian and Twilio - as well as thousands of nonprofits, including the Red Cross, Cancer Research, and Oxfam - use Goodstack to make a difference.

In 2025 alone, we facilitated $5 billion in donations to good causes. But this is just the beginning. We're building the world’s leading platform that powers donations to nonprofits globally.

To keep our momentum and deliver consistently high value to our partners, we need incredible people to help us on our journey – we need you

Join us as People Operations Specialist and help us build a People function that’s simple, dependable, and able to scale!

We are considering applications for both permanent and contract employment . We're looking for someone to join in building the next chapter of our People function at Goodstack. Over the past four years, we've grown more than 8x, from 22 to ~200 Goodstackers across multiple countries. It's been an incredible journey, and with that kind of growth comes a whole lot of interesting challenges (and, let's be honest, plenty of admin to keep everything running smoothly and compliantly). We've built a strong foundation, but there's plenty of opportunity to make the experience of working at Goodstack even better.
That's where you come in.

We're looking for someone who enjoys People Operations, gets satisfaction from making complicated things simple, and cares just as much about the little details as the bigger picture. Someone who takes ownership, asks thoughtful questions, and doesn't wait to be told what needs doing. You'll have plenty of autonomy, the opportunity to shape how we work, and a close partnership with the Head of People as we continue scaling the function. We don't expect you to know everything, but we do expect curiosity, good judgement, accountability and a willingness to learn. If you're the kind of person who gets a little too excited about a beautifully organised process, we'll get along brilliantly.

As People Operations Generalist, your mission will be to:

Making the Goodstacker experience brilliant

• Own the end-to-end employee lifecycle, from onboarding and employment changes to offboarding, ensuring every experience is smooth, organised and thoughtful.

• Prepare and quality-check employment contracts, amendments and other documentation.

• Keep our People systems, employee records and documentation accurate, organised and up to date.

• Be the go-to person for day-to-day People questions, resolving issues independently and escalating when appropriate.

• Partner with Talent, Finance, IT, managers and external providers to ensure seamless coordination across teams.

Keeping global People operations running smoothly

• Coordinate payroll inputs, deadlines, employee benefits and employment changes across our locations.

• Manage the operational administration of our international Employer of Record (EOR) arrangements.

• Support right-to-work checks, immigration and sponsorship administration.

• Track compliance obligations and deadlines, identifying and flagging potential risks early.

Making things better as we grow

• Coordinate the operational delivery of performance reviews, progression and compensation cycles.

• Maintain People reporting, policies, templates and internal documentation.

• Identify opportunities to simplify processes, improve workflows and use AI and automation to eliminate repetitive work.

What success looks like:

• Every new Goodstacker has what they need before Day 1 and feels welcomed from the start.

• Contracts, payroll inputs, employee changes and records are accurate and delivered on time.

• Our people and managers can count on you for clear, helpful answers and reliable support.

• You spot issues early, solve problems independently and keep things moving without constant oversight.

• Our People processes are running smoothly, with fewer manual steps and less time spent chasing admin.

• Ultimately, you're creating the operational reliability that allows us to spend more time improving the experience of working at Goodstack.

This role is a perfect match for you if you have/are:

• 3+ years of hands-on People Ops experience, ideally in a growing, international business.

• Excellent attention to detail, particularly when handling contracts, payroll, employee data and anything where accuracy really matters.

• Strong organisational skills and follow-through, with the ability to manage competing priorities and meet deadlines.

• Experience with UK People administration, alongside exposure to international employment or EOR arrangements.

• Confidence working with People systems, spreadsheets and payroll processes, with a strong understanding of confidentiality and data handling.

• Sound judgement and genuine ownership, knowing how to solve problems independently and when to ask for support.

• Clear, kind communication and a genuine interest in helping people.

• An AI-native mindset, using AI, automation and technology thoughtfully to simplify work, improve accuracy and increase efficiency.

Bonus if you have:

• Worked in a fast-growing startup and enjoy building things as you go.

• Experience automating People Ops workflows.

What you can expect upon joining our team

Salary reviews and share options becoming an integral part of our growth and share in the company's success

Goodstack’s Workplace Giving

Vitality Plus - Private health insurance

£250 Brighten your day annual budget

£1000 Learning & development annual budget

Goodstack library

Tasty Tuesday! Office lunch is on the company

Slow run club Wednesday

Paid days off to volunteer for non-profit causes

Paid days to attend conferences

Paid day off on your birthday!

25 days annual leave, plus paid public holidays

Paid sick leave

Paid wellness leave

Parental leave

Workplace nursery scheme

Pension (with tax-efficient salary sacrifice option)

UK cycle-to-work scheme

Ecologi carbon offsetting

Flexible working hours

WFH budget upon joining

You're always welcome to pop in more often if you enjoy the buzz of being in the office. It's a warm, friendly space right in the heart of London

and so much more

About us

Since 2017, Goodstack has been at the forefront of creating a future where good will be built into everything we do. From daily commutes to weekend activities or grocery shopping, we envision a world where creating positive change is seamlessly integrated into our everyday lives. In this future, the depth and breadth of impact we can make through everyday actions will expand dramatically - benefiting both businesses and the world.

Businesses are expected to deliver on both profit and purpose and those that don’t are falling behind. We’re here to make it easy for any company, anywhere in the world, to integrate good into what they do. Doing this empowers everyone – companies, employees, consumers, and communities – to contribute to positive change and take meaningful action.

Let's do this!

OUR PLEDGE TO DIVERSITY, EQUITY & INCLUSION

We take pride in our diverse and growing team representing 20+ nationalities across 5 continents. We actively seek and welcome applicants from all walks of life, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

A team that represents the world that we are trying to support is a wiser, more knowledgeable and stronger one. We’re excited for you to bring your experience, yourself and your special lemon twist to Goodstack to propel us forward in striving to create a better world for us all.

Check out our Careers Page for more details!