People Operations Coordinator (6 months FTC) - LON

Bulletproof; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Bulletproof is seeking a People Operations Coordinator for a 6-month fixed-term contract in London. You will join a global team, supporting end-to-end employee lifecycle, payroll coordination, and data integrity across BambooHR and other tools.

We’re looking for curiosity, strong attention to detail, and comfort with numbers. No deep HR experience is required; potential, learning mindset and creativity are valued as you help power global People processes and improvements.

Qualifications

• Some experience in HR, or in an admin or coordinator role, ideally in a creative or fast-paced environment
• Curiosity, learning mindset and growth
• Comfort with numbers and data in Excel
• Clear, thoughtful communication, both written and visual
• Organised and proactive; you’re happy to take initiative and ask questions
• Experience with AI tools or automation is a plus
• Interest in global People operations across markets and cultures

Responsibilities

• Support the Global People Operations Manager with end-to-end employee lifecycle coordination from onboarding to off-boarding
• Coordinate monthly payroll collation with regional People teams and ensure accuracy
• Liaise with regional teams to trigger lifecycle actions in BambooHR
• Maintain and update employee data in BambooHR with high accuracy
• Keep right to work, visa and reference docs stored and tracked centrally
• Conduct documentation audits and help track compliance (probation dates, visas, maternity returns)
• Support pay review process with data preparation, checks and reporting
• Help keep salary benchmarking tools and People dashboards up to date
• Run and prepare regular reports and data with the Global People Operations Manager
• Improve workflows and templates for simpler, more efficient ways of working
• Use AI tools and automations to speed up admin tasks like letter generation and data checks
• Explore how AI can improve People processes and ways of working
• Spot gaps, flag issues early and suggest better ways of working including automation
• Look ahead and act on what’s needed, fixing processes and testing new tools
• Provide hands-on support to the Global People Director on global priorities and timelines
• Assist in preparing strategic decks and reports for leadership topics
• Support research and mini-projects such as policy updates or data analysis
• Track global project plans and internal deadlines
• Help maintain global holiday and People & Culture calendars
• Maintain shared folders, resources and templates for the global team
• Assist in planning and logistics for global priorities across Ops, L&D and Talent Acquisition
• Create internal communications aligned with the agency’s tone of voice
• Bring fresh thinking and humanity to People initiatives
• Be part of a team that values creativity, disruption & integrity
• Be ready to actively contribute to a collaborative and dynamic work environment

Skills

HR knowledge

Data accuracy

Attention to detail

Administrative skills

Tools

BambooHR

Excel

Box

Workable

Job description

People shape the work. You’ll shape their experience.

We’re on the hunt for a People Operations Coordinator (6-month FTC) to join our global team in the heart of London. You’ll be the pulse that keeps our creative world beautifully organised — connecting studios, streamlining systems, and making every People moment count.

Think of yourself as the backstage brilliance that lets the show run seamlessly. You’ll help us turn good processes into great experiences, keep our data sharp, our details sharper, and bring curiosity and initiative to everything you do.

You’ll fit right in if you:

• Have a genuine passion for all things HR and People Ops
• Love systems, spreadsheets, and a smooth process as much as a good story
• Have an eye for the small stuff but never lose sight of the big picture
• Bring curiosity, energy and a can-do spirit to the everyday

If you’re driven by people, powered by organisation, and thrive on connecting the dots across continents — this is your stage.

ABOUT US:

• 400+ strong global brand agency
• 100% independent
• 28 years young
• 8 studios around the world

Offering unrivalled creativity at global scale, Bulletproof is the world’s largest independent brand agency. Across eight studios, 400 liked-minded individuals create desire through disruption, delivering Growth, Standout and Fandom for our clients. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum.

As a business, we blur the lines between insight, innovation, strategy, design, digital, and environmental; all the while bringing our clients the very best of the best.

WE BELIEVE GREAT IDEAS CHANGE THE WORLD

We believe in the power of creativity to influence human behaviour, affect change and pierce conventions.

WE BELIEVE PEOPLE MAKE THE DIFFERENCE

We celebrate human connectivity and culture, and believe diversity delivers richer, deeper thinking with an infectious energy.

WE BELIEVE NAÏVEity breeds brilliance

We believe remaining relentlessly curious and open to new possibilities leads to purer, more interesting and uncharted creative solutions.

ABOUT THE ROLE:

Reporting to the GlobalPeopleOperations Manager, and working closely with the Global People Director, this 6-month fixed term contract is a chance to support the operational and analytical engine of a high performing, forward thinking, global People team, in a developmental role that blends hands on operations with strategic coordination.

We believe our role is to disrupt the status quo of what HR can be, bringing the same creative energy to the people experience that our teams bring to our clients.You’llhelp power consistent people experiences across our international studios across London, New York, Amsterdam, Dubai, Singapore,Sydneyand Melbourne, while gaining exposure to HR best practice,systemsand reward.

Youdon’t necessarily need in depth HR experience –we’re looking for potential, curiosity and a sharp eye for detail, balanced with creativity,good communication skills and comfort with numbers.

This is a 6-month fixed term contract, ideal for someone looking to build hands on experience in a global People team with the potential to develop into a permanent role.

Hustle – whatyou’llbe doing

• Support the Global People Operations Manager withthe end-to-endemployee lifecycle co-ordination, from onboarding through to off-boarding
• Help coordinate monthly payroll collation with the regional People teams,ensuring completeaccuracy
• Liaisewith regional People teams to ensure lifecycle actions are triggered and completed in BambooHR
• Maintain and update employee data in BambooHR with high accuracy
• Keep right to work, visa and reference documentation stored and tracked centrally (most actions handled locally)
• Conductdocumentation audits andhelp track compliance(e.g. probation dates, visas, maternity returns)
• Support the pay review process with data preparation,checksand reporting
• Help keep the salary benchmarking tool and People dashboards up to date
• Run and prepare regular reports and data, working alongside the Global People Operations Manager
• Help improve workflows and templates, finding simpler and more efficient ways of working
• Using AI tools and simple automations to speed up repetitive admin, such as letter generation, datachecksand reporting.
• Help explorehow AI can improve People processes and ways of working
• Take initiative to spot gaps, flag issues early and suggest better ways of working, including where AI or automation could help
• Look ahead,anticipatewhat's needed and act on it, whetherthat'sfixing a process, improving atemplateor testing a new tool

Strategic & Culture Support

• Provide hands on support to the Global People Director across global priorities and timelines.
• Assist the Global People Director in preparing strategic decks and reports, for leadership level topics
• Support research and mini projects, such as policy updates or people data analysis
• Track global people project plans,deliverablesand internal deadlines
• Helpmaintainthe global holiday calendar and People & Culture calendar, spotlighting key culturaleventsand people moments
• Maintain shared folders,resourcesand templates for global People team
• Support the planning,logisticsand follow through for global people priorities, across Ops, L&D and TalentAcquisition
• Assistin creating and formatting internal communications, aligned with the agency’s creativity and tone of voice
• Bring fresh thinking; supporting initiatives that feel human, not HR

What’sin it for you?

• Six months ofhands‑onexperience in a progressive People team, at a globally respected creative agency
• Direct exposure to senior People leadership and global operations
• Experience in HR systems, compliance, reward and employee engagement across multiple markets and cultures
• A platform to work on strategic, cultural and systems led projects
• Be part of a team that values creativity, disruption & integrity

Heart - what you'll bring:

• Some experience in HR, or in an admin or coordinator role, ideally in a creative or fast‑paced environment
• A mindset focused on learning, curiosity, and growth
• Meticulousattention to detail and pride in doing things properly
• Comfortable working with numbers and data in Excel
• Clear, thoughtful communication, both written and visual
• Organised and proactive;you’rehappy to take initiative and ask questions
• Comfortable with, or the confidence toexplore withtools likeAI,BambooHR, Excel, Box and Workable
• Collaborative approach;you’rethoughtful,fastand kind

Competitive benefits package