People & Operations Associate

Encord; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking startup as a People & Operations Associate, where you'll play a pivotal role in shaping the employee experience in a rapidly growing AI infrastructure company. In this dynamic position, you'll be the go-to person for all employee inquiries, manage onboarding processes, and ensure smooth office operations. With a strong emphasis on collaboration, you'll work closely with cross-functional teams to foster a positive workplace culture. This is an exciting opportunity to grow with a company that values innovation and offers ample room for professional development. If you're passionate about HR and eager to make a significant impact, this role is perfect for you.

Benefits

25 days annual leave

Competitive salary

Equity in the company

Strong in-person culture

Opportunities for growth

Qualifications

• Experience in HR operations and employee onboarding logistics.
• Ability to manage multiple priorities and deliver solutions.

Responsibilities

• Serve as the main contact for employee inquiries and onboarding.
• Define HR processes for new starters and manage documentation.
• Oversee office operations and organize company events.

Skills

HR operations

Employee onboarding

Problem-solving

Office management

Cross-functional collaboration

Education

Bachelor's degree in Human Resources or related field

Tools

HR platforms

Slack

G-Drive

Job description

At Encord, we are focused on building the future of AI infrastructure. Data quality is the biggest challenge facing AI companies today. In fact, the success of any AI application depends on the quality of the model's training data — and for 95% of teams, this essential step is both the most costly and the most time-consuming, in getting their product to market.

As former computer scientists, physicists, and quants, we experienced firsthand the lack of tools for preparing quality training data, which hindered the progress of building AI for many teams. We founded Encord to address this gap and propel the next generation of AI applications.

We are a talented and ambitious team of 60, working at the cutting edge of multimodal and visual AI, backed by top investors, including CRV and Y Combinator, leading industry executives like Luc Vincent, former VP of AI at Meta, and other top Bay Area leaders in AI. We are one of the fastest growing companies in our space, and consistently rated as the best tool in the market by our customers. We have ambitious plans and are looking for a Head of Finance to lead us through the next stage of growth, helping the team create an exceptional product for our customers.

The Role:

We are seeking a motivated People & Operations Associate to join our growing team. As a key member of the Encord Operations Team, you will play an important role in bringing new colleagues on board and driving existing processes forward to achieve our goals together. This is a unique opportunity to shape the People Operations function at a high-growth global company and to contribute to exceptional employee experiences.

What you'll do:

1. Be the primary point of contact for all employee inquiries, with responsibilities ranging from ordering tech equipment for new joiners to setting employees up on our systems (Slack, G-Drive, etc.) and responding to questions about visas, policies, etc.
2. Define and develop the end-to-end HR processes for new starters, all applicable changes, and leavers.
3. Handle all necessary documentation and employee data management.
4. Maintain a strong knowledge of HR processes, tools, and our HR platform to assist employees efficiently.
5. Oversee day-to-day office operations, including scheduling, office management, and office supplies procurement to ensure a well-functioning and efficient workplace.
6. Organise and manage company events and socials, ensuring all logistics are handled smoothly and the events promote team cohesion and morale.
7. Assist with HR-related projects and initiatives.
8. Support the wider team with operational support.

About you:

1. Managing multiple work priorities while delivering people solutions at a high-growth pace.
2. Ability to build positive working relationships with cross-functional teams in a company.
3. Ability to problem solve and come up with innovative solutions to problems.
4. Previous experience in HR operations and experience overseeing employee onboarding logistics.

What We Offer:

1. 25 days annual leave a year + public holidays.
2. Competitive salary and equity in a hyper-growth business.
3. Strong in-person culture: most of our team is in the office 3+ days a week.
4. Room to grow into anything you choose to — a year ago we were 25 people, now we're 60. We'll be growing insanely fast over the next 24 months and you'll have all the opportunities for growth as you can handle.

Encord offers a unique opportunity to be part of a startup with a clear mission and vision. You will get to explore and build services enterprise AI use cases across many different industry verticals such as healthcare, surveillance, retail, agriculture, and more.