People Manager

H2R Selection Limited; West of England; On-site; GBP 55,000 - 75,000; Full time

Job summary

H2R Selection Limited in Bristol seeks a hands-on People professional to oversee ER, development, data and internal communications. You will support the People & Development Director and coach junior team members within the People Team at head office.

You’ll lead performance reviews, shape policies, run management training, develop reports, and drive people projects that improve employee experience and operational effectiveness.

Qualifications

• Experience overseeing employee relations and complex ER cases.
• Proven ability to lead management development and training programs.
• Strong data reporting and People systems experience.
• Experience creating internal communications and engagement initiatives.
• Knowledge of HR policies, compliance, and change management.

Responsibilities

• Lead and mentor People Team members and set clear objectives.
• Deliver performance reviews and drive continuous improvement in service delivery.
• Oversee ER activity and advise managers on compliant outcomes.
• Develop and maintain People policies and reviews.
• Manage data integrity, analytics, and reporting to support decisions.
• Drive HR projects that enhance employee experience and change management.
• Coordinate internal communications to raise engagement.

Skills

Employee relations

Management development

Coaching and mentoring

People data reporting

Internal communications

Policy governance

Job description

Oversee and manage key aspects of the People function, with a strong focus on employee relations (ER), management development, data, and internal communications.

Support the People & Development Director with employment issues across the business, working within the People Team based at head office in Bristol.

Take a hands-on, operational approach, spending around half of the role on ER (including coaching and developing junior team members) and the remainder on improving People processes, targeted management training, and People projects that enhance employee experience and operational effectiveness.

Management & Team Development

Manage, mentor, and develop team members, setting clear objectives and promoting professional growth.

Conduct performance reviews, set team goals, and drive continuous improvement in People service delivery.

Ensure effective resource planning and develop processes that support operational excellence.

Employee Relations (ER) & Compliance

Oversee day-to-day ER activity, supporting and developing the People Team to ensure consistent, fair, and timely case management; personally handling complex ER matters such as disability-related absence or bullying/harassment cases.

Guide managers on ER issues, ensuring fair and legally compliant outcomes.

Maintain up-to-date, legally compliant People policies and lead policy reviews as required.

Management Training & Development

Deliver and support core management training sessions using existing materials that can be tailored to the business.

Identify where refresher or targeted support may be helpful for managers and adapt content accordingly.

Keep materials up to date and gather feedback to make simple, practical improvements over time.

People Systems & Data Management

Ensure accurate data management and develop insightful reports to support decision making.

Troubleshoot system issues and provide training and support to ensure effective system use.

HR Projects & Business Change

Own and improve key People processes, such as appraisals, exit interviews, and policy reviews.

Lead selected People projects and initiatives that enhance operational efficiency, employee experience, and change management.

Partner with stakeholders on projects including policy updates, benefits reviews, or system implementations.

Produce clear and engaging internal People communications, supporting employee engagement and awareness initiatives.