People Lifecycle Senior Associate - 12 Month Fixed Term Opportunity

PwC UK; Birmingham; Hybrid; GBP 52,000 - 65,000; Full time

Benefits offered by this job

Empowered flexibility

Private medical cover

Volunteer days

Job summary

PwC UK is looking for a Senior Associate in the People Lifecycle team to drive key processes across the employee lifecycle, partnering with teams to review, redesign and enhance processes, leverage technology, and support strategic priorities.

You will collaborate with stakeholders across People Solutions, Business Partnering teams, Centres of Excellence and the broader business to improve efficiency and employee experience through data-driven decisions.

Qualifications

• Experience in HR, People Function or shared services.
• Strong analytical and problem-solving skills.
• Experience with data reporting and management information for decisions.
• Excellent written and verbal communication and documentation skills.

Responsibilities

• Drive operational excellence across People processes with continuous improvement.
• Identify and implement process improvements for service delivery and employee experience.
• Maintain governance, documentation and knowledge management to keep policies up to date.
• Manage a portfolio of workforce-related cases (performance, appeals, reward, talent).
• Use data to generate insights, monitor performance and inform decisions.
• Deliver projects and change initiatives with stakeholders and priorities aligned.

Skills

HR process design

Stakeholder management

Data analysis

Project management

Job description

As a Senior Associate within the People Lifecycle team, you will play a key role in driving and delivering our key people processes across the employee lifecycle. You will partner with teams across the People Function to review, redesign and enhance processes, leverage technology, improve governance and reporting, and support the delivery of strategic people priorities. Working alongside stakeholders across People Solutions, Business Partnering teams, Centres of Excellence and the broader business, you will identify opportunities to improve efficiency, quality and employee experience through data-driven decision making and innovative solutions.

What Your Days Will Look Like

• Drive operational excellence across People processes by applying continuous improvement methodologies, process reviews, root cause analysis and sustainable solution design.
• Identify and implement process improvements that enhance service delivery, employee experience, operational efficiency and measurable business outcomes.
• Maintain effective process governance, documentation and knowledge management, ensuring policies, guidance and standards remain accurate, accessible and up to date.
• Manage a portfolio of workforce-related cases, providing operational support across performance management, appeals, reward, talent and other people processes.
• Use people and operational data to generate insights, monitor performance and inform decisions that improve workforce processes and employee outcomes.
• Deliver operational excellence projects and change initiatives, collaborating with stakeholders to implement strategic priorities and communicate recommendations, progress and benefits effectively.

This Role Is For You If

• You have experience working within a HR, People Function or shared services environment.
• You have excellent analytical and problem-solving skills with the ability to interpret complex information and identify practical solutions.
• You have experience working with data, reporting and management information to support decision making.
• You have strong stakeholder management skills, with the ability to build relationships and influence
• You have experience managing multiple priorities and delivering work to agreed timescales.
• You have excellent written and verbal communication skills, including the ability to create high-quality documentation and presentations.
• You have strong project management and organisational skills.
• You have a collaborative approach with a focus on delivering high-quality outcomes and process improvement

What You'll Receive From Us

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.