People-First Support & Sales Advisor

Confidential; Greater London; Sur place; GBP 22 000 - 23 000; Plein temps

Avantages offerts par ce poste

Full training and onboarding

Career progression

Commission-based earnings

Recognition programmes

Résumé du poste

Moon Moments is seeking a Customer Support and Sales Associate in London, combining friendly service with confident sales conversations.

You’ll be the first point of contact for the public, handle inquiries, guide sign-ups, and contribute to team targets, with full training from day one.

This role offers earnings between £1,935 and £2,000 per calendar month plus uncapped commission after probation, plus career progression and a supportive environment.

Qualifications

• Greet and engage members of the public with a warm, professional approach.
• Listen to questions and concerns, providing clear and accurate information.
• Resolve queries confidently, ensuring every interaction feels positive and helpful.
• Introduce relevant campaigns or offers naturally, without being pushy.
• Guide interested individuals through sign-up or purchase, checking all details are correct.
• Keep accurate records of conversations and outcomes.
• Work towards individual and team targets for both service quality and sales.
• Take part in ongoing training covering communication, customer care, and sales skills.

Responsabilités

• Greet and engage members of the public with a warm, professional approach.
• Listen to questions and concerns, providing clear and accurate information.
• Resolve queries confidently, ensuring every interaction feels positive and helpful.
• Introduce relevant campaigns or offers naturally, without being pushy.
• Guide interested individuals through sign-up or purchase, checking all details are correct.
• Keep accurate records of conversations and outcomes.
• Work towards individual and team targets for both service quality and sales.
• Take part in ongoing training covering communication, customer care, and sales skills.

Connaissances

Customer service

Sales

Communication

Teamwork

Description du poste

Moon Moments is seeking a Customer Support and Sales Associate in London, combining friendly service with confident sales conversations.

You’ll be the first point of contact for the public, handle inquiries, guide sign-ups, and contribute to team targets, with full training from day one.

This role offers earnings between £1,935 and £2,000 per calendar month plus uncapped commission after probation, plus career progression and a supportive environment.