People Experience Administrator - German speaking

iwoca

Greater London

Hybrid

GBP 32,000 - 36,000

Part time

14 days+

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Benefits offered by this job

Flexible working hours

Vitality medical insurance

Dental/Health plan

Private GP service

25 days’ holiday + birthday day

Sabbatical after 4 years

Counselling support

Pension contributions

Equity incentive

Parental leave & nursery benefits

Electric car & cycle to work

Company retreats

Learning budget

Job summary

iwoca is hiring a People Experience Administrator (German-speaking) to support payroll in the UK and Germany, onboarding/offboarding, and HR operations. The role is part-time (25 hours) with a flexible, hybrid setup in London, UK.

You’ll be the first point of contact for employee queries and help maintain accurate HR records across both countries. Fluency in German and English is essential, as is experience in HR systems.

Qualifications

Ideally 1-3 years' experience in a People Operations or HR administration role.
Fluent in German and English, to support our German team and payroll/benefits administration.
Confident with HR systems (BambooHR and Ashby), accurate with data and reporting, careful with confidential information.
Comfortable working independently and juggling competing priorities.
Comfortable using AI tools in practical ways to work faster and improve quality, with good judgement.
Genuinely excited by the operational side of People Ops and driving change.

Responsibilities

Support payroll across UK and German entities, ensuring accurate and timely pay.
Own day-to-day running of UK and German benefits and be the go-to person.
Maintain HR data entry and audits in BambooHR across both countries.
Coordinate onboarding for new hires, including background checks and setup.
Run the offboarding process and track exit interviews.
Answer day-to-day questions via ticketing system.
Work across People processes in the UK and Germany.

Skills

German & English fluency

Payroll experience

HR systems

Time management

AI tooling

Tools

BambooHR

Ashby

Job description

The company

Small businesses move fast. Opportunities often don’t wait, and cash flow pressures can appear overnight. To keep going, and growing, SMEs need finance that’s as flexible and responsive as they are.

That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed.

We’ve already cleared the way for 100,000 businesses with more than £4 billion in funding. Our passionate team is driven to help even more SMEs succeed, through access to better finance and other services that make running a business easier. Our ultimate mission is to support one million SMEs in their defining moments, creating lasting impact for the communities and economies they drive.

People Experience Administrator (German-speaking) - People Operations

Part-time : 25 hours per week (flexible). Hybrid in London, United Kingdom.

We’re looking for a People Experience Administrator

Keep the employee journey running smoothly for iwocans across the UK and Germany. You'll support payroll in both countries, run onboarding and offboarding, and be the first port of call for questions. This is a part-time role, ideally 25-hours spread across five days, but if a different pattern suits you better, we can be flexible.

The team

The People Operations team's mission is to attract, develop and retain high performers who genuinely love being part of iwoca. The People Experience team handles the nuts and bolts of the entire employee journey, from onboarding and offboarding to background checks and visa paperwork. It looks after HR systems like BambooHR and Peakon, keeps policies up to date, and manages benefits and payroll. The team is the first point of contact for most People Operations questions.

The role

As our People Experience Administrator, you'll be the first point of contact for iwocans and the person who keeps the employee journey running smoothly, from someone's first day to their last.

Supporting payroll across our UK and German teams is a key part of the role, so you'll play a direct part in making sure every iwocan gets paid correctly and on time.

It's a broad, hands-on role at the heart of our People Operations team, with the flexibility to shape your days and hours around your life, so it suits anyone balancing work with other commitments. You'll own your work and be someone the team relies on.

In this role, you'll:

Support the payroll process across our UK and German entities, working with Finance and our People Partners so every iwocan gets paid correctly and on time.
Own the day-to-day running of our UK and German benefits, and be the person iwocans come to when they have a question about them.
Maintain our HR database (BambooHR) through careful data entry and regular audits, keeping people data accurate across both countries.
Coordinate onboarding for every new iwocan, from background checks to new-starter set-up, so their first days run seamlessly.
Run the offboarding process, booking and tracking exit interviews.
Answer iwocans' day-to-day questions, directly or through our ticketing system.
Work across People processes in both the UK and Germany.

The requirements

Ideally 1-3 years' experience in a People Operations or HR administration role.
Fluent in German and English, so you can confidently support our German team and the payroll and benefit administration.
Confident with HR systems (we use BambooHR and Ashby), accurate with data and reporting, and careful with confidential information.
Comfortable working independently and juggling competing priorities.
Comfortable using AI tools in practical ways to work faster and improve the quality of your work, with good judgement about when to use them.
Genuinely excited by the operational side of the People Ops: you love improving processes, driving change, and being at the centre of how things get done.

The salary

These are full-time salaries that we'll pro-rate for the hours you work. We expect to pay from £32,000 - £36,000 for this role in London but, we’re open-minded and want to find the right person for this role, so definitely include your salary goals with your application. We routinely benchmark salaries against market rates, and run quarterly performance and salary reviews.

The culture

At iwoca, we prioritise a culture of learning, growth, and support, and invest in the development of our team members. We value thought and skill diversity, and encourage people to explore new areas of interest, adopt better tools – including AI – and apply sound judgement so our products and decisions improve over time.

The offices

We put a lot of effort into making iwoca a great place to work:

Offices in London, Leeds, Berlin, and Frankfurt with plenty of drinks and snacks.
Events and community-led groups, including running groups, padel, and monthly ping-pong and pool competitions.

The benefits

Flexible working hours.
Medical insurance from Vitality, including discounted gym membership.
A choice between a dedicated dental plan or a health cash plan that reimburses everyday medical expenses.
A private GP service (separate from Vitality) for you, your partner, and your dependents.
25 days’ holiday per year, an extra day off for your birthday, the option to buy or sell an additional five days of annual leave, and unlimited unpaid leave.
A one-month, fully paid sabbatical after four years.
Instant access to external counselling and therapy sessions for team members that need emotional or mental health support.
3% Pension contributions on total earnings.
An employee equity incentive scheme.
Generous parental leave and a nursery tax benefit scheme to help you save money.
Electric car scheme and cycle to work scheme.
Two company retreats a year: we’ve been to France, Italy, Spain, and further afield.