People Development Manager - North

JD Sports Fashion PLC; Bury St Edmunds; On-site; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Staff discount

Personal development

Job summary

JD Sports Fashion PLC is seeking a People Development Manager for the Retail – North region. You will design and deliver development programs, coaching and upskill store colleagues and managers to drive performance and ROI across the retail network.

This field-based role requires frequent travel across the North region and collaboration with regional leaders. You will champion a learning culture, curate content, and ensure programmes meet ILM quality standards while aligning with business

Qualifications

• Excellent communication skills and stakeholder management.
• Coaching skills and facilitation experience.
• Strong project management skills with a growth mindset.

Responsibilities

• Scope, design and deliver performance-focused development sessions and coaching for retail audiences (virtual and in-person).
• Collaborate with Area & Regional managers to improve KPI delivery and drive development activities.
• Conduct follow-up to inform further learning needs and ROI of interventions.
• Coach individuals for personal and professional development and embed learnings across the group.

Skills

Communication

Stakeholder management

Coaching

Facilitation skills

Project management

Computer literacy

Adult Learning Theory

Education

Level 3 in Learning & Development (CIPD) or equivalent

Tools

MS Office

Job description

This is JD. Born in 1981. Built for Now. At JD, we don’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you're on the shop floor, behind the scenes, or driving innovation, every role here plays a part in shaping the future of our industry. We’re fast-paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward, if you’re ready to bring your energy, ideas, and personality to a team that values them. This is your moment. This is JD. Are you in?

People Development Manager - Retail – North Department overview: Our People team is at the heart of JD Sports’ continued growth, ensuring we attract great talent, develop future leaders and create an engaging colleague experience. Working across Talent Acquisition, People Operations, Learning & Development, Employee Relations, Reward and Wellbeing, we partner with stakeholders across the business to support our people and strengthen our culture. Our work is based around creating an environment where colleagues can thrive and perform at their best.

Role overview

The People Development Manager will bring their expertise to execute the development strategy and ensure its effectiveness in enhancing performance within retail. They will be responsible for identifying, designing, implementing and evaluating training and development initiatives to ensure all colleagues and management have both operational and leadership knowledge and skillsets to carry out their roles to their best ability, to drive business performance. They will focus on working collaboratively with the retail stakeholders to achieve a return on investment.

Responsibilities

As a People Development Manager, you'll be doing the following: Scope, design and deliver performance-focused development sessions and coaching activity to retail audiences, in both virtual and face-to-face facilitated sessions. Work with Area & Regional managers to improve team KPI delivery, identify trends, and work in partnership to improve areas of concern through effective individual and team development activities. Conduct follow‑up activity to ensure impact after development interventions; and to inform further learning needs and continuously improve our People Development Offering. Individual and group coaching activities which focus on both personal and professional development to colleagues both on and off development programs. Role‑model a growth mindset throughout the business by staying up to date with, and applying, current theory within Learning & Development and adult learning. Advocate for and build a learning culture within the group by sharing their learning and facilitating social learning. Curate high quality content to share across the group to encourage and enable social and self-directed learning. Uphold ILM Assured quality standards in the delivering of programmes that align. Role objectives: Effectively scope learning needs within the retail arena, using data and evidence as a basis. Deliver learning interventions that are effective and produce results. Evaluate the effectiveness of learning, further evidencing ROI. Coaching individuals for personal and professional development. Encourage the group’s values through embedding them into learning. Work with the retail team to ensure new initiatives are embedded into the workforce.

Skills and Experience

Excellent communication skills and stakeholder management. Competency in individual and group coaching skills and techniques. High quality, passionate and inclusive learning facilitation skills that create an exciting environment. Can demonstrate a proven track record of their ability to deliver learning activity which is focused on performance development and aligned to business objectives. Experience and ability to scope and design engaging learning experiences that follow proven structure informed by Adult Learning Theory and produce results. A strong commercial mindset with an ability to analyse data to inform further development needs for the individual, the group and continuously push our development offering. Strong project management skills. Excellent computer literacy skills, including MS Office. An avid learner, with an ambition to progress their personal and professional development and role-model a learning culture. Training requirements for the role: The ideal candidate will qualified to Level 3 in Learning & Development by CIPD or hold other equivalent qualifications. Coaching Skills Learning Facilitation Skills Stakeholder Management

Project Management This is a field-based role and will require frequent travel across the north region (North West, North Wales & Yorkshire) We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. Thank you for your time #JD