People & Culture Manager

City Electrical Factors; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Uncapped profit-share bonus

Company car

Pension scheme

Learning & development platform

Employee discount platform

Wellbeing platform

Free gym access

Job summary

A leading UK electrical services company is searching for an experienced HR Leader to partner with various support functions across the UK. This role involves designing and delivering people processes, supporting talent management and employee relations, and playing a key role in organizational transformation. The ideal candidate will have experience with senior leaders, a focus on data-driven insights, and a collaborative mindset to facilitate change across multiple locations.

Qualifications

• Proven experience collaborating with senior leaders in HR.
• Background in managing talent and performance frameworks.
• Experience in supporting organizational change and building teams.

Responsibilities

• Work with stakeholders to design end-to-end people processes.
• Provide guidance on talent management and employee relations.
• Adapt roles and skills in line with digital transformation.

Skills

People & Culture adviser

Talent management

Organisational design

Employee relations

Data analysis

Coaching capability

Employment legislation

People process improvement

Education

CIPD Level 5 or above

Job description

About the Role

We’re seeking an experienced HR Leader to partner with our Professional Services and Support Functions (IT, Marketing, Finance, Procurement & Legal) across the UK. Based within the People, Culture and Talent team, you will work closely with stakeholders across the business to design, develop and deliver end-to-end people processes, practices and policies—enabling teams to make sound, fair and legally compliant people decisions.

In this newly created position you will provide expert guidance on talent management, employee relations and organisational development, delivering solutions that strengthen capability and support business objectives and functional goals. For functions that operate as part of the global team, the role will contribute to the design of people frameworks and practices that are scalable, consistent and reusable across regions while allowing for appropriate local delivery and compliance.

You’ll be tech‑savvy, AI aware and commercially astute, with strong data analysis skills and the ability to translate insights into actionable strategies. As our Professional Services and Support Functions evolve through digital transformation, automation and new ways of working, you will play a key role in helping leaders adapt roles, skills and operating models in a structured and people‑centred way. Equally, you’ll be passionate about building strong relationships and bring a people‑centred mindset—helping to close critical gaps while reflecting our purpose, goals and values.

This role requires you to spend time between our Durham, Kenilworth and London offices, meeting regularly with stakeholders across the Professional Services & Support departments.

Key Skills & Experience

• Proven experience partnering with senior leaders as a trusted People & Culture adviser, aligning people strategies with commercial and operational goals.
• Strong background in talent management, including workforce planning, retention, succession planning and performance frameworks in evolving, skills‑led environments.
• Hands‑on experience supporting organisational design, restructuring and change initiatives, with the ability to build high‑performing, inclusive teams.
• Sound knowledge of employee relations, with confidence advising on complex cases and ensuring fair, consistent people practices.
• Data‑driven mindset, with experience using people insights to identify trends, assess organisational readiness and translate insight into practical actions.
• Proven coaching capability, supporting managers to strengthen leadership skills, performance management and team engagement.
• Strong understanding of employment legislation and HR compliance, with the ability to apply this pragmatically in a business setting.
• Experience implementing and continuously improving People, Culture and Talent programmes, processes and systems, ideally in changing or digitally evolving organisations.

About You

• Qualified to CIPD Level 5 or above.
• Generalist HR experience within a dynamic and commercial environment.
• Ability to work independently, make decisions and deliver solutions.
• A track record of communicating and influencing at all levels of an organisation.
• Experience in collaborating across and connecting cross‑continent teams.
• Experience supporting Professional Services functions (e.g. Finance, Marketing, Procurement, IT, Legal).
• Data literate with the ability to interpret insight in context and translate into action.
• Capable of operating at both a strategic and operational level.
• Flexible, consultative and adaptable in nature.
• Previous experience in a multi‑site/multi‑channel, ideally multi‑country, business.
• Ability to travel extensively across the UK.

Our Package

• Competitive basic salary.
• Unique uncapped profit‑share style bonus scheme.
• Company car.
• Company pension scheme.
• Light Up Learning – our learning & development platform.
• MySavings – employee discount platform.
• Wellbeing platform for physical, mental and financial wellbeing.
• Free use of the state‑of‑the‑art private gym at our IT & Marketing Offices in Durham.