People & Culture Manager

5874 Commerce; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Job summary

5874 Commerce is seeking a People & Culture Manager to spearhead HR functions and nurture a positive remote workplace culture. With responsibilities spanning recruitment, employee retention, and compliance with UK employment law, this role offers the opportunity to shape team dynamics in a growing digital agency committed to innovation and inclusion.

Benefits

25 days holiday rising to 30

Day off on your birthday

4-week paid sabbatical every 5 years

EV and Bike2Work salary sacrifice schemes

Share options

Qualifications

• 3-5 years’ experience in HR/People & Culture roles.
• Experience in remote work environments crucial.
• Strong knowledge of UK employment law required.

Responsibilities

• Manage end-to-end recruitment processes across the agency.
• Design and implement employee engagement initiatives.
• Develop and manage performance review processes.

Skills

Communication

Emotional Intelligence

Problem-Solving

Project Management

Data-Driven Decision Making

Education

CIPD qualification (or working towards)

Tools

HRIS

Google Workspace

Job description

At 5874, we care about people and we want to prioritise you as an individual. We can provide you with the skills and opportunity to develop and reach your full potential – what’s most important is that you’re a good fit and willing to learn – what you don’t know we can teach you. If you feel you are up for this role, then we want to hear from you.

About 5874 Commerce

5874 Commerce is a forward-thinking digital agency that believes in doing things differently. We're a fully remote team of creative and strategic minds who partner with ambitious brands to drive growth through innovative digital solutions. Our culture is built on trust, autonomy, and a shared commitment to exceptional work. We're growing and need a People & Culture Manager to help us scale thoughtfully while maintaining the unique culture that makes 5874 a great place to work.

Our Expectations of you

• Strategic & Hands-On : Be a strategic thinker who can balance people-focused initiatives with data-driven decision making while being comfortable rolling up your sleeves to execute HR operations
• Independent Remote Worker: Work autonomously in a remote environment while maintaining excellent communication and collaboration with team members across all levels of the organisation
• Ownership & Initiative : Take full ownership of the people function, demonstrate proactive thinking, and drive cultural initiatives without constant oversight
• Experimental Mindset: Embrace testing new approaches to employee engagement, wellbeing, and culture-building that work effectively in a remote environment
• Adaptable & Resilient: Quickly adapt to changing priorities and handle sensitive people matters with discretion, while maintaining composure in challenging situations
• Industry Awareness: Stay current with HR trends, employment law updates, and remote work best practices to bring fresh insights that keep our people practices competitive and compliant

The Role

We're seeking an experienced People & Culture Manager to lead our human resources function and cultivate a positive, inclusive workplace culture. You'll be responsible for the full employee lifecycle, from recruitment through to development and retention, while ensuring compliance with UK employment law and fostering an environment where our team can thrive.

This role reports directly to the Director of Operations and will work closely with the leadership team.

Working Arrangements

This is a fully remote position open to candidates based anywhere in the UK. We operate with flexible working hours, though we ask for availability during core hours of 9:30am-3pm GMT for team collaboration.

While we're fully remote, we bring the team together quarterly for in-person strategy sessions and team building.

Responsibilities

Talent Acquisition & Management

• Manage end-to-end recruitment processes for all roles across the agency
• Develop and maintain job descriptions, interview processes, and assessment criteria
• Build and nurture talent pipelines for key positions
• Conduct initial screenings and coordinate interview schedules with hiring managers
• Create and deliver engaging onboarding experiences for new team members in a remote environment
• Maintain and improve our employer brand across recruitment channels

Employee Retention & Engagement

• Design and implement employee engagement initiatives suitable for remote teams
• Conduct regular 1-1s, pulse surveys, and stay interviews to gauge team satisfaction
• Develop and manage performance review processes and career development frameworks
• Create and facilitate virtual team-building activities and cultural initiatives
• Partner with managers to address retention risks and implement improvement strategies
• Manage employee recognition programmes and milestone celebrations

Learning & Development

• Identify skills gaps and create targeted development programmes
• Coordinate training opportunities, workshops, and professional development resources
• Support career progression planning and internal mobility
• Manage learning budgets and evaluate ROI on development initiatives
• Create and maintain a knowledge-sharing culture across the organisation

Policy & Compliance

• Develop, implement, and maintain HR policies aligned with UK employment law
• Ensure GDPR compliance in all people data handling
• Manage employee contracts, handbooks, and documentation
• Stay updated on employment legislation changes and implement necessary adjustments
• Handle employee relations issues, grievances, and disciplinary procedures
• Maintain accurate HR records and reporting systems
• Champion and embed company values throughout the organisation
• Develop wellbeing initiatives supporting mental health and work-life balance
• Create and maintain communication channels that foster transparency and connection
• Monitor and improve remote working practices and policies
• Lead diversity, equity, and inclusion initiatives
• Act as a cultural ambassador and trusted advisor to all team members

Strategic HR Support

• Partner with leadership to align people strategies with business objectives
• Provide HR metrics and insights to inform decision-making
• Support organisational design and workforce planning initiatives
• Manage HR budget and vendor relationships
• Contribute to senior leadership discussions on people-related matters

Experience

• Minimum 3-5 years’ experience in HR/People & Culture roles, ideally within digital agencies
• Proven experience managing HR functions in fully remote or hybrid environments
• Strong knowledge of UK employment law and best practices
• Experience with Human Resources Information System (HRIS) and remote collaboration tools
• Track record of successfully implementing people initiatives that drive engagement and retention

Skills

• Excellent interpersonal and communication skills, both written and verbal
• Strong emotional intelligence and ability to build trust quickly in virtual settings
• Problem-solving mindset with ability to handle sensitive situations diplomatically
• Data-driven approach to HR with experience in people analytics
• Project management skills with ability to juggle multiple priorities
• Coaching and mentoring capabilities
• Proficiency in HR software, Google Workspace, and remote collaboration tools

Bonus Skills

• CIPD qualification (or working towards)
• Experience in the marketing, creative, or technology sectors
• Knowledge of international employment considerations for remote teams
• Experience with OKRs or similar goal-setting frameworks
• Mental Health First Aid certification
• Experience implementing DEI programmes in remote environments
• Familiarity with agile working methodologies

Remuneration

• 25 days holiday rising one a year to a maximum of 30 plus public holidays
• Buy and sell up to 5 days holiday
• Day off on your birthday
• 4 week paid sabbatical every 5 years of service
• EV and Bike2Work salary sacrifice schemes
• Share options

Equality, Diversity & Inclusion Statement

5874 Commerce is committed to encouraging equality, diversity and inclusion among our workforce, as well as eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We are committed to zero discrimination both internally and externally regardless of visible or invisible differences such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.

We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 5874 Commerce also strives to create a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, where individual differences and the contributions of all staff are recognised and valued.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Technology, Information and Internet

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