People Coordinator

National Grid plc; North West Leicestershire; Hybrid; GBP 35,000; Full time

Job summary

Join a forward-thinking organization as a People Coordinator, where your skills in administration and HR will be pivotal in supporting employees and managers. This role offers a unique opportunity to contribute to a cleaner, greener energy future while ensuring seamless HR services. With a hybrid working model, you will assist throughout the employee lifecycle, manage crucial data within HRIS, and help launch new team approaches. Embrace the chance to make a real difference in a dynamic environment that values your contributions and fosters inclusivity.

Benefits

Performance-based bonus

Contributory pension scheme

Flexible benefits

Employee assistance program

Charity matching

Share incentive plans

Qualifications

• Experience in administration and/or HR.
• Knowledge of HR systems and data analysis.

Responsibilities

• Provide front-line email and telephony services for HR queries.
• Update and manage data within HRIS, ensuring accuracy.

Skills

Administration

HR Systems Knowledge

Data Analysis

Employee Lifecycle Understanding

Tools

HRIS (ResourceLink)

ATS (TribePad)

Job description

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At National Grid, our commitment to a cleaner, greener energy future is powered by the dedication and ingenuity of our people. Join our team as a People Coordinator and be a part of something bigger—where your skills and passions can make a real difference. Together, we are superpowered.

National Grid is hiring a People Coordinator. The role is based in our Pegasus office (Castle Donnington), with a hybrid working model.

Job Purpose

This role reports directly to the People Services Manager, providing frontline support to employees and managers. You will handle impactful administration, updates, and contribute ideas to our transformative change journey.

What you'll do

• Provide front-line email and telephony services to answer hire-to-retire queries.
• Assist employees through the employee lifecycle, answering HR-related queries including payroll and benefits.
• Produce standard employment contracts and other contractual documentation.
• Update and manage data within our HRIS, ensuring data accuracy, meeting KPIs, and supporting process improvements.
• Build internal relationships and work effectively with related teams and key customers to ensure seamless service.
• Understand systems such as HRIS (ResourceLink) and ATS (TribePad) for onboarding processes.
• Support the launch of a new team working approach within the People Services Support Desk, focusing on onboarding and lifecycle management.

About you

• Experience in administration and/or HR.
• Knowledge of HR systems like HRIS and ATS.
• Understanding of the employee lifecycle is desirable.
• Proficient in system administration and data analysis.
• Experience in fast-paced environments handling high volumes of tickets.

What you'll get

A competitive salary circa £35,000, dependent on capability.

Additional benefits include a performance-based bonus, a contributory pension scheme with double matching up to 12%, flexible benefits such as share incentive plans, salary sacrifice schemes, employee assistance, and charity matching.

More Information

The closing date is 7th May. We encourage early applications as recruitment periods may vary. We reserve the right to close or remove this advert at any time.

DE & I statement

At National Grid, we uphold high standards in supporting and valuing our people. We foster an inclusive culture where diversity is celebrated, and all employment decisions are based on qualifications and business needs. We aim to build a workforce reflecting the communities we serve, where each individual feels valued, respected, and able to reach their full potential.