People Business Partner

Travel Chapter; Devon and Torbay; On-site; GBP 75,000 - 95,000; Full time

Job summary

Travel Chapter is seeking a Senior People Business Partner to partner with senior leaders across the business. You will translate the People Strategy into practical actions throughout the employee lifecycle, advising on complex ER matters, acquisitions and TUPE integrations, and driving people initiatives to support growth and engagement.

You will coach leaders, use data to improve outcomes and lead in a fast-paced, commercially focused environment, providing leadership cover when needed.

Qualifications

• CIPD Level 5 or 7 or equivalent professional experience.
• Significant Senior People Business Partner experience.
• Experience supporting organisational growth including acquisitions, integrations or TUPE transfers.
• Strong track record delivering People initiatives across ER, engagement, performance and absence management.

Responsibilities

• Act as the most senior People Business Partner in the absence of Head of People Talent and Operations, giving trusted advice to senior leaders.
• Lead and support activity across the full employee lifecycle: workforce planning, onboarding, performance, talent, succession, reward, engagement and ER.
• Manage complex employee relations matters in line with employment law, policy and best practice.
• Coach and develop leaders to build high-performing, inclusive teams.
• Support organisational change, acquisitions, integrations and TUPE processes.
• Use people data to identify trends and opportunities for improvement.
• Embed People policies, processes and initiatives across the business.
• Lead People projects improving member experience and supporting business objectives.
• Provide guidance to the wider People Business Partner team on sensitive matters.
• Provide leadership cover for Head of People Talent and Operations when required.
• Be adaptable as priorities evolve.

Skills

Senior stakeholder management

People strategy advisory

Change management

Employee relations

Commercial acumen

Education

CIPD Level 5

CIPD Level 7

Job description

As our most senior People Business Partner, you'll work closely with senior leaders, managers and team members to turn our People Strategy into practical action across the full employee lifecycle. You'll provide credible, commercially focused advice, challenge constructively when needed and support leaders to make effective people decisions. You'll play a key role in supporting organisational change, acquisitions, TUPE transfers and integration activity, helping the business navigate growth while maintaining a positive team member experience. Working as part of a collaborative People Team, you'll also provide guidance and support to People Business Partners and step into leadership responsibilities when required. Key responsibilities include:

• Acting as the most senior People Business Partner in the absence of the Head of People Talent and Operations, providing trusted advice and challenge to senior leaders.
• Leading and supporting people activity across the full employee lifecycle, including workforce planning, onboarding, performance, talent, succession, reward, engagement and employee relations.
• Managing complex employee relations matters in line with employment law, company policy and best practice.
• Coaching and developing leaders to build confident, inclusive and high-performing teams.
• Supporting organisational change, acquisitions, integrations and TUPE processes.
• Using people data and insight to identify trends and opportunities for improvement.
• Embedding People policies, processes and initiatives across the business.
• Leading and contributing to People projects that improve the team member experience and support business objectives.
• Providing guidance and support to the wider People Business Partner team on complex and sensitive matters.
• Providing leadership cover for the Head of People Talent and Operations when required.
• Remaining adaptable and solution-focused as business priorities evolve.
  
• We’re looking for an experienced Senior People Business Partner to join our People Team and play a pivotal role in bringing our People Strategy to life across the business. Working closely with senior leaders, managers and team members, you’ll provide trusted advice, lead complex people initiatives and support organisational growth, change and integration activity. This is a fantastic opportunity for a commercially minded People professional who thrives in a fast‑paced environment and is passionate about creating an exceptional experience for team members., Has extensive People Business Partner experience and is confident advising and influencing senior leaders.
• Brings exceptional UK employment law knowledge and applies it in a practical, commercially focused way.
• Has significant experience managing complex employee relations matters.
• Possesses strong TUPE knowledge and ideally has experience supporting acquisitions, integrations and cultural alignment activity.
• Has a proven track record in performance management, talent development, succession planning, absence management and workforce planning.
• Is an excellent communicator and coach, able to build credibility with stakeholders at all levels.
• Demonstrates strong commercial judgement and the ability to turn strategy into practical action.
• Can challenge constructively while maintaining trusted relationships.
• Thrives in a fast‑paced environment and embraces continuous improvement.
• Is proactive, resilient and adaptable when priorities change.
• Is curious about AI and interested in using technology, data and innovative approaches to improve People practices and experiences.

What you’ll need

• CIPD Level 5, CIPD Level 7 or equivalent professional experience, with CIPD Level 7 preferred.
• Significant Senior People Business Partner experience, ideally within a growing, scaling or multi‑site organisation.
• Experience supporting organisational growth and change, including acquisitions, integrations or TUPE transfers.
• A strong track record of delivering People initiatives across employee relations, engagement, performance and absence management., If you’re an experienced Senior People Business Partner who thrives on partnering with senior leaders, navigating complex people challenges and driving meaningful change, we’d love to hear from you. Join us to play a key role in shaping our people experience, supporting business growth and helping leaders build engaged, high‑performing teams.