People Assistant

Lincolnshire Co-op; Lincoln; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

30 days annual leave

Pension with employer contributions up

Colleague discounts

Learning and development opportunities

Job summary

Lincolnshire Co-op is seeking a People Assistant to join the People team and support colleagues and managers with everyday tasks, ensuring information is accurate and processes run smoothly. You’ll help with absence administration, contract changes, and leavers while keeping records up to date and providing clear letters and updates.

The role emphasizes care, accuracy, and understanding, with a focus on delivering organised and positive support to the workforce.

Qualifications

• Experience in an administrative role and confidence working with Microsoft Office.
• Care and attention to spot details and follow information through correctly.
• A positive, approachable manner when supporting colleagues and managers.
• A steady, organised approach with the ability to prioritise and meet deadlines.

Responsibilities

• Respond to colleague and manager queries in a warm, helpful and professional way.
• Maintain people records so information is accurate and up to date.
• Assist with absence administration, contract changes and leavers.
• Produce letters, documents and updates that are clear and well-presented.
• Support the People team with tasks that keep processes moving smoothly.

Skills

Administrative experience

MS Office

Attention to detail

Communication skills

Organised

Job description

About the role:

Help people feel supported from the very start

You notice when someone needs a clear answer.

You value the small details. The reassuring response. The organised support that helps colleagues feel in good hands.

At Lincolnshire Co-op, people are at the heart of everything we do—and our People team helps make sure colleagues feel informed, supported and cared for.

We’re looking for a People Assistant to join our People team, supporting colleagues and managers with the everyday moments that help work feel simple, organised and positive.

Because when people have the right support, they can do their best work.

Where care and organisation come together

Every conversation matters.

From answering colleague queries to keeping records up to date, the support behind the scenes helps people feel confident and connected.

Working as part of our People team, you’ll help keep things moving—making sure information is accurate, processes run smoothly and colleagues get the help they need.

Because this role isn’t only about administration.

It’s about supporting people with care, accuracy and understanding.

Where helpfulness meets attention to detail

You’ll work with the information, systems and queries that colleagues depend on—making sure every detail is handled carefully and every interaction leaves a positive impression.

One day, you might be responding to colleague questions or updating people records. The next, supporting absence administration, contract changes and leavers.

You’ll focus on:

• Responding to colleague and manager queries in a warm, helpful and professional way

• Maintaining people records so information is accurate, current and carefully managed

• Helping with everyday people activity, including absence administration, contract changes and leavers

• Producing letters, documents and updates that are clear, accurate and well-presented

• Supporting the People team with tasks that keep processes moving smoothly

• Developing your understanding of people policies, procedures and ways of working

Because this role isn’t just about keeping things organised. It’s about helping people feel supported.

About You

The kind of person who’ll shine here

You enjoy helping others—but you also understand why accuracy matters.

You’re approachable, organised and motivated by making things easier for the people around you.

You'll bring:

• Experience in an administrative role and confidence working with Microsoft Office

• The care and attention to spot details and follow information through correctly

• A positive, approachable manner when supporting colleagues and managers

• A steady, organised approach with the ability to prioritise and meet deadlines

• Communication skills that help you listen well, share information clearly and keep people updated

Most importantly, you’ll understand that people information matters—handling sensitive details carefully, confidentially and professionally.

What makes this role feel rewarding

As well as being part of a team that supports colleagues every day, you’ll benefit from:

• 30 days’ annual leave, including bank holidays, pro rata

• A pension scheme with employer contributions of up to 12%

• Colleague discounts across our family of businesses

• Learning and development opportunities to help you build your skills and confidence

As an Investors in People Platinum employer, we’re committed to creating an environment where colleagues are supported to learn, develop and feel proud of the work they do.

Does this feel like you?

If you enjoy supporting people, keeping things organised and making everyday processes feel easier, this could be the role for you.

Join us—and help make every colleague experience a little smoother, clearer and more supported.

You can find the full job description attached to this page for more detail about the role and responsibilities.

About Us

From a single store in 1861 we have grown to be one of the most successful co‑operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more!

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on [phone], or alternatively you can email [e-mail].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.