People Assistant

Metropolitan Thames Valley; Johnson Street; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave and holiday flex

Healthcare cashplan

Matched contribution pension (up to 9

Enhanced maternity/paternity leave

Salary sacrifice schemes

Life assurance scheme

Paid volunteer days

Discounts and cashback offers

Job summary

Metropolitan Thames Valley Housing is seeking a People Assistant to join our People Team on a fixed-term contract till July 2027. You will provide proactive HR support to managers and colleagues, handling starters, leavers, contracts, resourcing, engagement and wellbeing, and HR data updates.

Working with HR and payroll teams, you will take notes for HR meetings, maintain accurate records, and contribute to reporting, ensuring professional service and a positive employee experience in line with

Qualifications

• Experience in a busy admin role within a service-focused organisation.
• Understanding of HR service provision and employee lifecycle.
• Experience using HR information systems and maintaining data.
• Strong organisation and ability to prioritise multiple tasks.
• Excellent communication with colleagues, managers and stakeholders.
• Attention to detail and ability to handle confidential information.
• Collaborative, empathetic and solution-focused approach.
• IT literacy including Teams, OneDrive and Excel.
• GCSE-level education or equivalent experience.

Responsibilities

• Support starters, changes, leavers, resourcing and wellbeing.
• Produce contracts and HR documentation; maintain records.
• Support HR meetings with note taking and follow-up actions.
• Contribute to HR data and reporting activities.
• Provide a proactive, customer-focused HR service across MTVH.

Skills

Administrative experience

HR service understanding

HR information systems

Organisational skills

Communication skills

Attention to detail

Collaborative approach

IT literacy

Education

GCSE-level education

Tools

HRIS

Microsoft Office 365

Job description

About Us

Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.

£30,344 - £31,941 p/a

Temporary - Full Time

Closing date - 3 September 2026

The role

About Us

Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.

This role

Fixed term Contract till July 2027

We are looking for a People Assistant to join our People Team, providing a proactive, customer-focused and efficient HR service across MTVH. Working alongside managers, colleagues and specialist HR and Payroll teams, you will be a first point of contact for routine HR queries and help ensure colleagues and managers receive clear, timely and professional support throughout the employee lifecycle.

In this role, you will support a broad range of HR activities including starters, contractual changes, leavers, resourcing support, employee engagement and wellbeing, low-level employee relations matters, organisational change and HR project work. You will also help maintain accurate HR records, produce contracts and documentation, support formal HR meetings through note taking, and contribute to HR data and reporting activity.

This is a varied and rewarding opportunity for someone who enjoys working at pace, building strong relationships and delivering a high-quality internal customer experience. You will play an important part in helping managers manage their people effectively while supporting MTVH's values of Care, Dare and Collaborate.

What You'll Need To Succeed

• Experience of working in a busy administrative, clerical or internal customer-facing role within a service-focused organisation
• An understanding of HR service provision, the employee lifecycle and the importance of great HR support to business performance and frontline service delivery
• Experience of using HR information systems and maintaining accurate employee data
• Strong organisational skills, with the ability to prioritise work and manage multiple, competing demands
• Well-developed communication skills, with the confidence to work professionally with colleagues, managers and external stakeholders
• Good attention to detail, sound judgement and the ability to handle confidential information in line with data protection and GDPR principles
• A collaborative, empathetic and solution-focused approach, with the resilience to support managers and colleagues through sensitive conversations where needed
• IT literacy, including Microsoft Office 365 tools such as Teams, OneDrive and Excel
• GCSE-level education or equivalent professional experience or qualification

What You'll Get In Return

• 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
• Healthcare cashplan
• Matched contribution pension scheme (up to 9%)
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes and season ticket loans
• Life assurance scheme
• Paid volunteer days
• Plus lots of voluntary benefits including cash back and discounts from high street names

Our promise

All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.

Download documents

Occupational Requirements - People Assistant.pdf

CorpSerP+OD018 - People Assistant_DEC25.pdf

Department:Corporate Services

Last updated:August 20, 2026

Job ref:NTX1228657