People Advisory Assistant - 12 month FTC

DAC Beachcroft; The Hill; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Private medical insurance

Income protection insurance

Discounted gym membership

Job summary

DAC Beachcroft in Birmingham is seeking a proactive People Advisory Assistant to support the People team and deliver a high-quality colleague experience. The role covers the full spectrum of people processes, ensuring data accuracy and strict adherence to data protection standards.

You will be part of a collaborative team, liaising with People Advisors and Business Partners while maintaining confidential information.

Qualifications

• Previous administration experience within a HR/People team, ideally in a law or professional services environment.
• Familiarity with HR systems is preferred.
• CIPD qualification or working towards is advantageous.
• Client-focused with attention to detail and strong communication skills.

Responsibilities

• Act as first point of contact for general queries, manage the People Advisory mailbox and provide guidance on policies.
• Support all aspects of the colleague lifecycle and maintain accurate records for payroll and data protection compliance.
• Ensure HR systems are updated accurately and on time.
• Handle administrative processes such as probation, leave, leavers, and generate correspondence.
• Maintain absence records, produce reports, and escalate issues as needed.
• Communicate effectively with stakeholders and contribute to process improvements.

Skills

HR administration

Microsoft Excel

Data protection

Stakeholder engagement

Education

CIPD qualification

Tools

HRIS/HRMS

Job description

Department: CSG - Business Operations (Audit / Risk / Client Account Management / Finance / Legal / People / Procurement / Property and Facilities / Sales and BD / IT)

Location: Birmingham

Description

We’re looking for a proactive, detail-oriented People Advisory Assistant to join our dynamic People team. In this fast-paced and varied role, you’ll play a key part in delivering an exceptional colleague experience by providing support across a wide range of people-related activities.

Who you’ll work with

Reporting to the People Advisory Manager, you’ll be an integral member of the People team, collaborating closely with People Advisors, People Business Partners and internal stakeholders. Together, you’ll help deliver a high-performing advisory service that meets colleague needs, supports client success, and aligns with CSG’s business strategy.

This role is linked to our Birmingham office, with the opportunity for hybrid working. Occasional travel may be required.

What you will do?

• Acting as the first point of contact for general queries, managing the People Advisory mailbox, providing timely and accurate advice on people policies and processes and escalating as appropriate to the relevant team in a timely manner.
• Supporting all aspects of the colleague lifecycle, including, but not limited to, processing changes and maintaining accurate colleague records in compliance with data protection standards.
• Ensuring people systems are updated accurately and on time for monthly payroll.
• Managing administrative processes including, but not limited to, probation, parental leave, leavers, and generating supporting correspondence as appropriate.
• Maintaining absence records, producing reports, and escalating issues where appropriate.
• Handling confidential information in line with data security protocols and agreed SLAs.
• Communicating effectively with the business to deliver a professional, high-quality service.
• Identifying and contributing to process improvements to enhance efficiency and service delivery.
• Building strong relationships with other People teams such as Talent Attraction, Talent Development, and People Business Partners and supporting ad hoc projects where required.
• Assisting with reporting and analysis to inform decision-making within the People team.
• Other administrative support as required by the business.

Who you are

• Previous administration experience within a HR/People team, ideally in a law or professional services environment.
• Familiarity with HR systems is preferred.
• CIPD qualified or working towards qualification is advantageous.
• Client-focused with exceptional attention to detail and commitment to quality. Strong written and verbal communication skills, with the ability to engage confidently with stakeholders at all levels.
• Highly organised, able to prioritise and manage multiple tasks under pressure.
• A proactive team player who can also work autonomously and take initiative.
• Solutions-oriented, with a passion for innovation and continuous improvement.
• Excellent IT skills, particularly in Microsoft Outlook, Excel, and Word.
• Demonstrates alignment with our Cultural Principles: Clear, Creative, Determined, and Supportive.

What's in it for you?

• High levels of flexibility and a great work life balance - https://www.dacbeachcroft.com/en/Work-with-us/Whats-in-it-for-you
• A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
• Opportunities for growth and progression including professional funding
• In person and remote social events
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities

We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.