People Advisor

Onecom Ltd.; Whiteley; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Holidays 25 days

Birthday leave

Volunteer day

Pension 9%

Life assurance 4x salary

Employee awards

Job summary

Onecom Ltd. is seeking a People Advisor to partner with managers across the business, handling a diverse ER caseload and providing practical, commercially aware guidance across the employee lifecycle.

You will coach managers on absence, performance, discipline and organisational change, aiming to enhance the employee experience and support the People Plan. This role requires judgement, empathy and the ability to balance policy with business needs, helping managers make informed decisions and

Qualifications

• ER casework experience across absence, performance, disciplinary, grievance and change
• Ability to coach managers with clear, pragmatic advice balancing risk and business needs
• Strong interpretive ability for people policies and processes
• Experience supporting organisational change programmes (restructures, TUPE) would be a plus
• Experience partnering with HR and People Operations teams to enhance employee experience

Responsibilities

• Take ownership of a varied ER caseload advising on absence, performance, disciplinary, grievance and change
• Be a trusted partner to managers with commercially balanced guidance and risk awareness
• Coach managers through conversations, documentation and decision-making
• Develop practical guidance, training and communications to simplify people processes
• Provide advice across onboarding, probation, flexible working and leavers

Skills

ER expertise

People advisory

Manager coaching

Policy interpretation

Job description

Why Join Us?

Onecom is the UK's leading business technology provider, shaping the way we work, connect, communicate and operate.

You will join a multi-award-winning company, with over 800 talented people committed to delivering great customer experiences driven by the Onecom Way; Think Kaizen, Be Respectful, Build Relationships, Make it Happen, Work Smart, Be Amazing.

About the role

As our People Advisor, you’ll be a trusted partner to managers across the business, providing practical, commercially minded advice across the employee lifecycle. You’ll take ownership of a varied ER caseload, supporting everything from absence and performance through to disciplinary, grievance and organisational change.

This isn’t just about knowing policy. We’re looking for someone who can bring judgement, confidence and a human approach to sometimes complex situations. You’ll coach managers to handle people matters effectively, identify opportunities to improve how we work and play an active part in delivering our wider People Plan

If you’re an experienced People Advisor who enjoys getting stuck into ER, building trusted relationships with managers and making a genuine difference to the employee experience, this could be a great next move.

What you'll be doing

• Take ownership of a varied ER caseload, advising on absence, performance, disciplinary, grievance, capability, conduct and organisational change.

• Be a trusted sounding board for managers, providing clear, pragmatic and commercially balanced advice while helping them understand risk and make confident decisions.

• Coach managers through people processes, from preparing for conversations and meetings through to documentation and decision-making.

• Build manager capability by developing practical guidance, training and communications that make people processes easier to understand and apply.

• Provide advice across the wider employee lifecycle, including onboarding, probation, flexible working, family leave, employment changes and leavers.

• Work closely with our People Partners and People Operations team to create a joined-up, positive employee experience.

• Look for ways to make things better, identifying opportunities to improve our policies, processes, tools and ways of working.

• Get involved in wider People initiatives and take ownership of projects that support our People Plan and improve the experience for our people and managers.

What we're looking for

• Take ownership of a varied ER caseload, advising on absence, performance, disciplinary, grievance, capability, conduct and organisational change.

• Be a trusted sounding board for managers, providing clear, pragmatic and commercially balanced advice while helping them understand risk and make confident decisions.

• Coach managers through people processes, from preparing for conversations and meetings through to documentation and decision-making.

• Build manager capability by developing practical guidance, training and communications that make people processes easier to understand and apply.

• Provide advice across the wider employee lifecycle, including onboarding, probation, flexible working, family leave, employment changes and leavers.

• Work closely with our People Partners and People Operations team to create a joined-up, positive employee experience.

• Look for ways to make things better, identifying opportunities to improve our policies, processes, tools and ways of working.

• Get involved in wider People initiatives and take ownership of projects that support our People Plan and improve the experience for our people and managers.

Our dream candidate will also have

• Experience supporting significant organisational change (restructures, TUPE, consultation)

Perks for our people

Holidays: 25 days + bank holidays and buy/sell options

Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day

Lifestyle: 9% combined pension contribution and 4x salary life assurance

Rewards: Quarterly and annual employee awards, discounts on tech

Socials: All-expenses-paid company events

Development: In-House Training Academy

Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Everyone belongs at Onecom

We believe that diverse teams bring a range of experiences and better ideas that fuel innovation. That’s why we’re committed to creating an environment where everyone feels valued, respected, and able to bring their authentic selves to work. We welcome applications from people of all backgrounds, experiences, identities, and perspectives.