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Hiddenwell is seeking a proactive People Advisor to support Ardencote and work closely with the Central Support team. You will help deliver a consistent, positive employee experience across locations.
You’ll handle employee relations, recruitment, onboarding, and performance development, acting as a trusted first contact for managers and staff. CIPD-qualified candidates are encouraged.
Hiddenwell is growing — and we’re looking for a proactive, people-focused People Advisor to support our teams at Ardencote and work closely with our Central Support team.
We believe great hospitality starts with great people. From the warmth of a welcome to the care shown in every interaction, our teams are at the heart of the experiences we create for our guests.
We’re looking for someone who shares that belief — an approachable, organised and solutions-focused People professional who enjoys building relationships, supporting managers and helping create a workplace where people feel valued, supported and able to thrive.
Working closely with our People Lead, managers and employees, you’ll provide hands‑on People support at Ardencote and across our wider business, helping deliver a consistent, positive employee experience.
From employee relations and recruitment to onboarding, performance and development, you’ll be a trusted first point of contact, ensuring our teams receive the support they need. You’ll also work with our Central Support team to deliver wider People initiatives and bring our people strategy to life.
You’ll build strong relationships with employees and managers, providing practical advice on People policies, processes, absence and performance.
You’ll know when to take ownership and when to escape sensitive matters to the People Lead, while proactively identifying issues and helping create a supportive workplace where people feel heard and valued.
You’ll support key employee lifecycle activities, from recruitment and onboarding to promotions, changes and leavers, ensuring processes run smoothly and records remain accurate.
Working with managers and our Learning & Development team, you’ll also support performance reviews, training and development, helping our people build their skills and progress.
You’ll support employee engagement initiatives, gather feedback and help bring Hiddenwell’s values and behaviours to life.
Working with the People Lead, you’ll contribute ideas to improve the employee experience, support People communications and share insights that help strengthen our culture and retain great people.
You’ll maintain accurate People records and systems, support payroll queries and ensure processes are completed efficiently, accurately and in line with employment legislation and company policies.
With strong organisation and attention to detail, you’ll manage competing priorities across locations, handle confidential information professionally and keep the People Lead informed of activity, emerging issues and potential risks.
You’ll have experience in a People Advisor, HR Advisor or similar generalist role, with a good understanding of employee relations and the confidence to support managers and employees through everyday People matters.
You’ll be comfortable working in a fast-paced environment, managing different priorities and building relationships across teams and locations.
Most importantly, you’ll bring:
A CIPD qualification, or a willingness to work towards one, would be beneficial, as would experience in a multi-site or operational environment.
This is an opportunity to join Hiddenwell at an exciting point in our growth, working closely with our People Lead and operational teams to help shape the employee experience at Ardencote and across our wider business.
You’ll gain exposure to a broad range of People activity, contribute to meaningful projects and play an important role in supporting our teams as the business continues to evolve.
If you’re a passionate People professional who enjoys being close to the operation, building relationships and making a difference to people’s working lives, we’d love to hear from you.